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Tustin Lexus - Service Center

Tustin, CA

4.8
940 Reviews

940 Reviews of Tustin Lexus - Service Center

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October 16, 2020

I've never been disappointed with Tustin Lexus service department. Paul and Iman have always been friendly, responsive and knowledgeable. I can always count on these two guys when I call for assistance. More

by anitae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Iman Azimi
October 10, 2020

Iman Azimi always provides courteous and knowledgeable updates on routine maintenance or repairs. Always great and quick service, if service will take more time, a no charge rental car is supplied any rep More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
October 05, 2020

The Service Department continues to impress. Rick Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and servic More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
October 05, 2020

I am new to California and so this was my 1st time at a Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should More

by jwash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
September 30, 2020

Evan at Tustin Lexus went out of his way to make sure everything went smooth during my service check. He even returned my rental car for me. Great customer service. More

by marcgewertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
September 29, 2020

I bring both my out of warranty vehicles to Tustin Lexus and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect e More

by Matt W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
September 25, 2020

I had a great experience. Evan got me checked in and on my way in no time. Friendly and helpful service department! I would definitely come back. More

by John.leocadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
September 18, 2020

Iman always delivers first class service ! He is thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. More

by jsheehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
September 18, 2020

Great service and communication. Derek makes the experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. More

by dougefresh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
September 18, 2020

We always receive amazing service and feel very comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional h More

by pdinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen: Service writer
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