Tustin Lexus - Service Center

Great customer service. Provided loaner while car was being repaired. They quickly completed the repairs and had my car back to me at the scheduled time being repaired. They quickly completed the repairs and had my car back to me at the scheduled time More

The receptionist was polite and attentive. They even dropped me off at Starbucks while work was done on my car and even picked me up. dropped me off at Starbucks while work was done on my car and even picked me up. More

Easy to schedule online, great customer service. Comfortable waiting area. The customer service rep, Derek, was very helpful in explaining what services would be rendered, and how long it would take Comfortable waiting area. The customer service rep, Derek, was very helpful in explaining what services would be rendered, and how long it would take. More

Rick is always so courteous and helpful! He is also dependable in that he is always there every time we need advise and we value his suggestions. dependable in that he is always there every time we need advise and we value his suggestions. More

We can always count on Lexus in Tustin to treat us right because every time we have gone there everything is always been done with the upmost concern for the satisfaction of the customer because every time we have gone there everything is always been done with the upmost concern for the satisfaction of the customer More

Out of all the dealerships I’ve been to Lexus in Tustin treated me the best great customer service. They also serviced my vehicle well and provided me a courtesy vehicle best experience ever no issues. treated me the best great customer service. They also serviced my vehicle well and provided me a courtesy vehicle best experience ever no issues. More

Useful online scheduling app allows me to effortlessly schedule and then reschedule my service appointment when needed without having to call. Modern feature that saves me time. schedule and then reschedule my service appointment when needed without having to call. Modern feature that saves me time. More

Your service employees go out of their way to exceed my expectations. I appreciate the absolute customer focus I can’t thank you enough. I also appreciate the loaner car. expectations. I appreciate the absolute customer focus I can’t thank you enough. I also appreciate the loaner car. More

Excellent service every time!! We have bought and bring Excellent service every time!! We have bought and bring four Lexus cars only to this Lexus Dealer since 2004. Thanks for the great service every tim Excellent service every time!! We have bought and bring four Lexus cars only to this Lexus Dealer since 2004. Thanks for the great service every time! More

Rick Massucci is very professional, knowledgeable and efficient. He is very easy to work with. He does not waste your time, which I appreciate a lot. We have been very happy with his service and will con efficient. He is very easy to work with. He does not waste your time, which I appreciate a lot. We have been very happy with his service and will continue to work with him for our cars' service needs. More