Tustin Lexus - Service Center

Customer service is the best bar none. Everything was explained clearly and succinctly and I was always asked if I had questions. Nick N is the best! explained clearly and succinctly and I was always asked if I had questions. Nick N is the best! More

Service department professionalism is great! The service managers are friendly and knowledgeable, and they are honest about what needs to be done on your vehicle. managers are friendly and knowledgeable, and they are honest about what needs to be done on your vehicle. More

I recently went in for maintenance and they were fast, responsive and very pleasant to deal with. They got me in and out quickly and even had a loaner car ready to go. This makes it super easy to take my responsive and very pleasant to deal with. They got me in and out quickly and even had a loaner car ready to go. This makes it super easy to take my car for maintenance. Iman was great and really broke things down for me to get me the best possible service. More

Paul Kim in Service Dept. has been an honest, knowledgeable, communicative resource for both my wife and me since we each got our Lexi. If you're picking Tustin Lexus just because it's close, you knowledgeable, communicative resource for both my wife and me since we each got our Lexi. If you're picking Tustin Lexus just because it's close, you lucked out. But if you're looking around for a dealership esp. for after-sales support, visit these good folks. Paul Kim and his colleagues differentiate Tustin Lexus above other dealerships. More

Excellent and efficient service. Very pleased. However, I consider a minimum 25 word requirement to leave a review to be unnecessary and a waste of my time. I consider a minimum 25 word requirement to leave a review to be unnecessary and a waste of my time. More

Best dealer for service, turn around time excellent and amazing staff always taking care of the customers. Definitely recommending keep up the great work Tustin Lexus. amazing staff always taking care of the customers. Definitely recommending keep up the great work Tustin Lexus. More

First experience with Tustin Lexus and I will be a forever customer. My Service Consultant Paul Kim was courteous, knowledgeable, and always kept me informed. forever customer. My Service Consultant Paul Kim was courteous, knowledgeable, and always kept me informed. More

Great service and service advisors have been super every time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus More

Very professional and courteous service group. Their was constant feedback and communication on the status of the repair work, along with explanations of the work being done. constant feedback and communication on the status of the repair work, along with explanations of the work being done. More

Very kind service staff. Nice facilities. Car came out quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. More