Tustin Lexus - Service Center

Very professional and kind! Evan was so helpful and followed up securing a card for me so I’m not late to work. I felt comfortable after the recall. I do hope this recall is the last one for this leas followed up securing a card for me so I’m not late to work. I felt comfortable after the recall. I do hope this recall is the last one for this lease. More

Good service and professional workmanship. Rick is good to work with. I’ve been coming for 15 years. Good service and professional workmanship. Good service. to work with. I’ve been coming for 15 years. Good service and professional workmanship. Good service. More

Fast and courteous first time service. Would definitely recommend to friends and family. Explanations of the service and certified plan details were helpful as well. recommend to friends and family. Explanations of the service and certified plan details were helpful as well. More

Dealership is organized, clean, and inviting. Service staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. More

Purchased my rx350 in Oct. 2020 and just took it in for its first service and everything went well as it always has when dealing with Lexus..Friendly staff. car was done when promised, washed and gas tank its first service and everything went well as it always has when dealing with Lexus..Friendly staff. car was done when promised, washed and gas tank topped of..I would recommend Tustin Lexus to anyone thinking about purchasing a Lexus More

I’ve always done my car service at Lexus because I always receive great customer service. Lexus works with the customer without any pressure of pushing sales on the maintenance of the vehicle. Additionally, receive great customer service. Lexus works with the customer without any pressure of pushing sales on the maintenance of the vehicle. Additionally, they always try to give the customer an honest opinion and the best price they can offer for the service needed. Lexus provides great options to either wait for the car, shuttle or rent one of theirs so the customer isn’t inconvenienced. More

I have owned three Lexus and I’m never disappointed! Always treated with professional service. I will be a forever Lexus customer! Thank you Tustin Lexus! Always treated with professional service. I will be a forever Lexus customer! Thank you Tustin Lexus! More

Evan Nguyen was fast, friendly, and very knowledgeable. He also gave me some great tips. Another tech (I think Jorge) helped me figure out how to get my iPhone connected to my car speakers for directions s He also gave me some great tips. Another tech (I think Jorge) helped me figure out how to get my iPhone connected to my car speakers for directions since the 2019 did not come with Apple Car Play. Excellent customer service and car looked brand new with car wash when I picked it up. Thank you. More

Best service in town! Super knowledgable, very professional, friendly, welcoming, fair and all around fantastic dealerships and service department. I always feel well taken care of of every time professional, friendly, welcoming, fair and all around fantastic dealerships and service department. I always feel well taken care of of every time I’m there. Highly recommend ... More

I’m very pleased with the courtesy and professional services and advices of the agent (Brando) at the dealer. I love my car more than ever and will keep buying lexus cars. services and advices of the agent (Brando) at the dealer. I love my car more than ever and will keep buying lexus cars. More