
Tustin Hyundai
Tustin, CA
6,383 Reviews of Tustin Hyundai
I have been dealing with OC Hyundai for the past year when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience with the company under the new ownership was even better than before. The place has been fixed up and the employees seem to be reenergised and optimistic about the change. It looks like the new owership is committed to making the dealership a good place to do business with. I will keep comming back. More
I needed to purchase a new vehicle. They successfully facilitated the purchase. The staff was friendly and predominantly professional. After I finalized the purchase, they were a little pushy about me facilitated the purchase. The staff was friendly and predominantly professional. After I finalized the purchase, they were a little pushy about me doing this review, but I can understand why. The End. More
Service is always done in a thorough timely manner. The employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are great employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are greatly appreciated during these ecomonic times. More
All the people at OC Hyundai are great. Thank you Jon, Dong, Phil, Roland, and Troy for all your help. These guys went all out to make sure I was happy. I couldn't have asked for more. I visited a few oth Dong, Phil, Roland, and Troy for all your help. These guys went all out to make sure I was happy. I couldn't have asked for more. I visited a few other Hyundai dealers before purchasing at OC Hyundai and I recommend this dealer over any other dealer. They definitely take care of their customers. More
OC Hyundai,.... new ownership and an awesome new mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key wo mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key word: GREETED!, . i have had my Hyundai for 10 years, dealing with the same location,.... and other than TRINA at the desk,. never so much as a smile or acknowledgment from anyone. Trina was what brought me back , time & time again. Very friendly and honest. Now,...the new owners/management??? Awesome. Simply put. I was greeted by Trina (as usual,.. with a smile), then when she was in back checking on my paperwork,... 2, ... yes, 2 different faces approached me i had never seen before and asked if they could help me in anyway. They were sincere, their smiles were genuine,..and i observed how they treated the "staff", behind a semi-closed glass door: friendly, smiling, and very welcoming ! I like the new 'changes' and attitudes . Very comforting. Ide`a given strong 5`s all down the scale,.... however, DEALER prices should be slightly more competitive with others. Dealers are always a bit steep . Work on THIS issue and ide bring my car in for more servicing whether it 'needed' it or not . More
Mark was great. I told Mark that I did not hwv much time for my service call and needed to leave within an hour. He went right to work on my car and got me out in 45 minutes. All done with a smile and ext for my service call and needed to leave within an hour. He went right to work on my car and got me out in 45 minutes. All done with a smile and extreme professionalism. I have another Hyundai dealership next to my office but OC Hyundai will be my dealership for service. Great job Mark More
This agency knows how to sell cars! The staff I worked with were respectful, polite, not pushy, prompt, knowledgeable, and so willing to go the extra mile to make me happy. I'm not THAT hard to please bu with were respectful, polite, not pushy, prompt, knowledgeable, and so willing to go the extra mile to make me happy. I'm not THAT hard to please but I can get difficult sometimes. I cannot say enough good things about them. They got the car color I wanted, double checked everyhing on the invoice, and prepped the car so nicely. I am recommending OC Hyundai to my friends. Our company cars are Sonatas and we could not be happier with the overall performance of the cars. I think I got a great deal. More
Typically, I would leave my car until the end of the day, but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). I was willing to come back another day, but Mark had assured me that he would schedule a time for my car with the mechanic to have the maintenance done by 1:30pm, giving some wiggle room to 2:00pm. Sure enough, the service was performed on time and in addition the Hyundai coupons gave me approximately 40% off the additional parts. I think one of the great things about the Service was the pleasant smile and courtesy from both Mark and Trina - Thank you very much! More
Service Advisor: Mark Rodelo; Came in for the 11250 maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter chan maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter change & Lube at home; clean and comfortable waiting facility. More
Andrew and his management team were very responsive to my needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. The needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. Their customer service was excellent. A good bunch of folks to work with. Thanks. Simon More