Tustin Buick GMC

Best experience ever purchasing a vehicle. I've purchased numerous vehicle from other dealerships but from Tustin this is my second time and the are the best. Mike our sales advisor was truly profe purchased numerous vehicle from other dealerships but from Tustin this is my second time and the are the best. Mike our sales advisor was truly professional and worked with us with genuine care. Truly great experience! It was the smoothest and fastest vehicle purchase I've ever made. Alonso in finance was also great he was informative and not pushy at all very genuine. If you want professionalism and awesome customer service Tustin GMC is the place. More

Great experience. Dan Orion was our salesman. He was friendly, professional,and respectful of our time. We got the exact yukon that we were looking for. Thanks again . Will definitely recommend this dea friendly, professional,and respectful of our time. We got the exact yukon that we were looking for. Thanks again . Will definitely recommend this dealership to our friends. More

Came in for a 1500 Sierra, Mike Flores took care of me and got me what I wanted. Best dealership I’ve been too! Thank you for everything and I HIGHLY RECOMMEND and ask for Mike super outgoing, funny and e and got me what I wanted. Best dealership I’ve been too! Thank you for everything and I HIGHLY RECOMMEND and ask for Mike super outgoing, funny and excellent customer service. More

I really enjoyed shopping here the salesman was a total professional he took care of all of our needs this was the most fun I ever had at a car lot thanks Jorge Franco professional he took care of all of our needs this was the most fun I ever had at a car lot thanks Jorge Franco More

I had the best experience finding my new car, I was approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick ou approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick out my new vehicle thank you so much again I really appreciated your help. ✨ More

This is the worst dealership ever, I been calling leaving messages and they don’t answer or call me back it’s hard to get a hold of them. I bought a 2021 Sierra Denali I paid extra to black out all the chrom messages and they don’t answer or call me back it’s hard to get a hold of them. I bought a 2021 Sierra Denali I paid extra to black out all the chrome it looks like they are ignoring me now More

Beware of this dealership!!! Listed a vehicle at $25k, but then said it had already had $3000 worth of dealer add ons like GPS, clear coat, etc. TOTAL BAIT AND SWITCH. Beware of David and internet sales. but then said it had already had $3000 worth of dealer add ons like GPS, clear coat, etc. TOTAL BAIT AND SWITCH. Beware of David and internet sales. They’ll get you with a fair price, and try to get you to buy above value with all the extras they supposedly added. More

My experience today was totally a bait and switch. They listed a used Toyota online, before I drove out to test drive the vehicle, I confirmed the price and the car was on hand. Long story short, when I w listed a used Toyota online, before I drove out to test drive the vehicle, I confirmed the price and the car was on hand. Long story short, when I was test driving the vehicle, the salesman informed me of added features like the "clear coat" xxxxxxxx, that wasn't included in the advertised price. So, the price was at least an additional $3500 bucks. Totaly bait and switch dealer, use caution! I would not recommend this dealer. More

the used car side of the dealership had a low list price for a vehicle I was interested in, so i took the bait and came to the lot since "they're not allowed to give out the door prices over the phone." of for a vehicle I was interested in, so i took the bait and came to the lot since "they're not allowed to give out the door prices over the phone." of course the price went up almost 30% from their list price once we got there. after nearly after 5 hours of negotiating and back and forth, we settled on a fair price and went through the paperwork to finish the deal. then, a day after i got the car home a warning light showed up on the dash. i took it to a local dealer and they told me it was a broken electrical component and quotes me almost $1000 to fix it. the dealership here said it looked like the battery was recently unplugged, which is why the light may have just popped on. Kevin, the sales manager at Tustin GMC, was absolutely no help and offered nothing in compensation for this since "it wasn't written in the deal." i dont expect a used car to be perfect, but if these cars truly go through their '225 point inspection' prior to sale, they had to know about a broken electrical piece on the vehicle and the warning light on the dash. save yourself the time and money, and head to a reliable dealer who cares about quality customer service More

Excellent experience. New ownership. New management. Best car buying experience my wife and I have had. Very professional and accommodating. I would highly recommend this dealership for sales or service. car buying experience my wife and I have had. Very professional and accommodating. I would highly recommend this dealership for sales or service. More