Tuscaloosa Ford - Service Center

Great prompt service, the representative was knowledgeable about my service needs. Suggested additional information was extra helpful. I has been using them since 2007!!!! Family oriented and co knowledgeable about my service needs. Suggested additional information was extra helpful. I has been using them since 2007!!!! Family oriented and convenient and timely. More

Got us in got us out had many service offers for us but not pushy. New dealership was comfortable and accommodating. I recommend the service . not pushy. New dealership was comfortable and accommodating. I recommend the service . More

Everything went well. Cristin was very helpful. She listened to my needs and communicated with a friendly tone. She seems to enjoy her job at Tuscaloosa Ford. listened to my needs and communicated with a friendly tone. She seems to enjoy her job at Tuscaloosa Ford. More

I had a good visit yesterday. I’m glad the renovation was over with and there wasn’t that many customers waiting. The social distance was good between customers waiting. The only thing no one had on a ma was over with and there wasn’t that many customers waiting. The social distance was good between customers waiting. The only thing no one had on a mask. Most all the customers had on one. Why not the workers? More

Service was outstanding. They took care of my every need. It was very easy to make a appointment. Will recommend this dealership to my coworkers and family. It was very easy to make a appointment. Will recommend this dealership to my coworkers and family. More

Very friendly staff. I was disappointed that not one staff member wore a mask due to covi 19. The dealership was clean and very busy staff member wore a mask due to covi 19. The dealership was clean and very busy More

The person that help me with my vehicle been severe was very nice to me and explain it all in detail what needs to be done thanks 👍 very nice to me and explain it all in detail what needs to be done thanks 👍 More

Friendly and helpful staff that make sure your vehicle is serviced and their focus on customer service is world class. The staff always follows up to ensure satisfaction is guarantied. serviced and their focus on customer service is world class. The staff always follows up to ensure satisfaction is guarantied. More

As always Cristin’s professionalism & her customer service was stellar. Communication was great in addition I certainly felt that things were being done efficiently. The visit undoubtedly met my level service was stellar. Communication was great in addition I certainly felt that things were being done efficiently. The visit undoubtedly met my level of satisfaction. More

John Paulick dome real good. Also I had a good time while I was there looking at all the new make and models. I will be back while I was there looking at all the new make and models. I will be back More