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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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December 01, 2021

The service department doesn’t greet or acknowledge that a customer has walked in. It’s uncomfortable to wonder whether they are hard of hearing or oblivious to your presence . I would not return here if th More

by MARYCHANDLER33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Dec 03, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

December 01, 2021

Amazing loved the fast service. Everything came out great 👍 Thanks. Until next time. Will remain a valued customer. More

by lyonstowanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi lyonstowanda, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

November 30, 2021

Everything was on time and handle quickly in an efficient manner. It was nice to be able to know I would not be there for hours. More

by hutter44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello hutter44! It’s great news to know we've provided you with an enjoyable, five-star worthy service experience! At Turnersville Jeep Chrysler Dodge RAM, we care tremendously for our guests and it brings us great joy to know this passion shines through to our customers!

November 30, 2021

I’m a nurse and had a problem with my car and they were able to get my jeep in and out of their shop within 24 hrs, so I didn’t have to call out! Thank you guys! Wouldn’t go anywhere else. More

by DBREEN147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri
Nov 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello DBREEN147! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

November 30, 2021

Great friendly service, and punctuality is a plus at this dealership. I appreciate their concern and what services that need to be done with my vehicle. More

by magoo3271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Dec 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, magoo3271! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

November 29, 2021

Good customer service. They Never have a problem checking out other car problems! Thank you! More

by walkersteph15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Nov 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, walkersteph15! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

November 29, 2021

Quick service very responsive. Clean and professional atmosphere and their follow up is quite consistent More

by jomjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Steve
Nov 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello jomjackson, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

November 29, 2021

The service was great I expected my car to take longer then it did to be serviced but it was so fast I just waited in the lobby and boom done in no time! More

by mr.jayyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, mr.jayyoung! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

November 29, 2021

I had service done at Turnersville Jeep. The service person was nice to speak with until I had an issue. Brenna now has not returned my calls. I had my car in for service and they put a radiator that More

by mlpavoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

My daughter had an issue with her Cherokee (transmission related). It was apparently fixed but another issue surfaced. She took it back and was told it was a known issue and they were working on a solution. More

by dogface304
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Nov 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

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