Turnersville Jeep Chrysler Dodge RAM - Service Center
Sicklerville, NJ
899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center
I was not happy with the length of time that is took for my car to be serviced. Due to a parts issue, I had to wait over 48 hours from appointment time to pick-up. Although I did receive 10% off, I was stil my car to be serviced. Due to a parts issue, I had to wait over 48 hours from appointment time to pick-up. Although I did receive 10% off, I was still not happy with the 2 day inconvenience of not having my personal vehicle. More
Service department is subpar. I called and let them know my transmission was messed up (put in reverse and the car went in drive, RPM stayed between 5 & 6k) and they wanted to wait over a week to get me in. my transmission was messed up (put in reverse and the car went in drive, RPM stayed between 5 & 6k) and they wanted to wait over a week to get me in. The vehicle is a 2020 with less than 24K miles and this is a major safety issue. She put me on hold and suddenly had an appointment the next morning. After waiting a few hours, was informed it needed a whole new transmission, would take over a month to get it in and they couldn't find me a rental or offer me a loaner. Since they were going to have my car, I asked them to fix the squeaking windows that I've had in twice to have fixed and is still an issue. I used their shuttle service to get me home (20 minute drive) and was left on my own to figure out how I was going to get around for the next month + as a single, working mom. Called corporate and they were able to "put a rush" on the transmission and I had it back in 2 weeks, but only one of my windows was "fixed". Not sure why, but the back of my car was trashed when I picked it up like someone rummaged around in it. The back seat floor mat was thrown in the way back (Durango 3rd row). Why would they need to go in the back of my vehicle for the transmission? I didn't work with any sales people so I don't know why this automatically put them on there. More
Happy with them! They are very nice. And I never have to Wait long! Thanks to Wait long! Thanks More
good servicehelpful staffthirteen miles away but worth good service helpful staff thirteen miles away but worth the travel because I know the job they do will be done right good service helpful staff thirteen miles away but worth the travel because I know the job they do will be done right More
Bob and company always provide me with the very best service no matter the reason, oul change, multipoint inspection, or a tire rotation. Super service and convenient appointment times. service no matter the reason, oul change, multipoint inspection, or a tire rotation. Super service and convenient appointment times. More
I was in and out. There were no hidden charges and I got a card in the mail about a 4000k service and the tech told me it wasn't needed which was so helpful a card in the mail about a 4000k service and the tech told me it wasn't needed which was so helpful More