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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.2
901 Reviews
Call Service Center (856) 316-7958

901 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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October 22, 2021

Staff was courteous and efficient. Vehicle was ready when stated. Price was ridiculously high. I realize prices went up, but that's a little crazy. I may seek another outlet for an oil change. More

by waschmidt407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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Oct 25, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, waschmidt407! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

October 22, 2021

I have been using Turnersville Jeep service department for 5 years now and never once had any issues. More

by jeremymorales978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, jeremymorales978, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

October 21, 2021

Everyone very professional! They listen to our needs for our Jeep. Very grateful! Thanks for everything! More

by queenthee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
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Oct 21, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi queenthee1! We are thrilled to have you as part of the Turnersville Jeep Chrysler Dodge RAM family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

October 20, 2021

GPS was suppose to be updated and it was not confirmed to me when I picked up the van if it was done or not. I left the chip with the service desk. More

by mlo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

October 19, 2021

Kind informative quick clean good work done told my freind.Recommend their service department to everybody More

by klofink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager
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Oct 20, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello klofink! It’s great to see that your visit with us earned a five-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

October 18, 2021

Service was very helpful setting up an appointment. Friendly knowledgeable staff, Service was quick to answer inquirers on the status. Explained all issues efficiently. Will continue to bring my v More

by SYLVIADEHNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
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Oct 18, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi SYLVIADEHNER! It’s very uplifting to know that we’ve made a positive impact. It’s always been Turnersville Jeep Chrysler Dodge RAM’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

October 17, 2021

Great customer service! Quick, easy process and they people are super awesome! Will continue to take my car here! More

by stacyval823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 18, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, stacyval823, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

October 15, 2021

The downside of warranty repairs is having to return to the dealer, the other downside of it is, while you're there, out of convenience you get your oil changed, knowing you just have to bend over and take More

by Stephanie Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert (Bob) Hossler
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Oct 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Stephanie. We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

October 15, 2021

The service department, wait time, and staff are excellent at this Dealership. I will continue to bring my vehicle here for service. More

by phodgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello phodgins, we appreciate the wonderful review and five-star rating! It was a joy to assist you, and we hope to help you again in the future. Have a great rest of your day!

October 15, 2021

The service experience was top notch, i have never had a problem when dealing with the service department. More

by johnanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the review and five-star rating, johnanti! We appreciate you taking the time to give us this feedback. We're very pleased to see that we were able to provide you with a five-star experience. Please feel free to come see us for any of your future automotive needs.

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