Turnersville Jeep Chrysler Dodge RAM - Service Center

I want to commend Mike Stewart for turning jumping in to correct an initial poor experience. Mike was great. He is a great customer advocate. I will recommend Turnersville Jeep to everyone based on Mike Ste correct an initial poor experience. Mike was great. He is a great customer advocate. I will recommend Turnersville Jeep to everyone based on Mike Stewart’s work. More

Professional, Knowledgeable, Friendly in explaining all work that had to be done. Answered all questions I wanted to know. work that had to be done. Answered all questions I wanted to know. More

Quick, easy and courteous. The process was easy and painless. I plan on using the dealership for all services in the future. painless. I plan on using the dealership for all services in the future. More

I don’t trust anyone with my Jeep than Jay. I know my car is in good hands with him, and trust that he makes sure my car is running at it’s best! is in good hands with him, and trust that he makes sure my car is running at it’s best! More

Location fixed all issues i had in a timely manner. I am satisfied with the service provided. Management went above an beyond. satisfied with the service provided. Management went above an beyond. More

I had my vehicle in for Service on 10/18 for an oil change and my infotainment system was jumping from screen to screen on it own. The service tech told me it needed a download that would take 4-5 hour change and my infotainment system was jumping from screen to screen on it own. The service tech told me it needed a download that would take 4-5 hours. He advised me that I would have to come back another time. I came back on 10/29. I dropped my car off the day before. No one contacted me. I called the dealership 3 times before someone let me know that my car was not looked at yet. His name was Bob. Bob informed me that it would cost $150 and take only an hour. The download did not fix my issue with the infotainment system. I now have another appointment on 11/6. I have tried to contact the service department 3 more times with no call back. More

Service was completed on time service writers we’re excellent. The waiting room was clean. We found the whole service Department to be very professional. excellent. The waiting room was clean. We found the whole service Department to be very professional. More

Professional and polite staff, listens to car’s issues with full attention and fixes them all. Car service done in a timely manner. with full attention and fixes them all. Car service done in a timely manner. More

I had an unacceptable and disappointing experience with Service Adv., Brianna White. When I dropped my Gladiator off for an oil change, I stated I would wait there. An hour and a half later, I went to the Service Adv., Brianna White. When I dropped my Gladiator off for an oil change, I stated I would wait there. An hour and a half later, I went to the service desk to ask for an ETA and Brianna stated that she had tried to call me 25 minutes ago, and when I shared there were no missed calls, and after confirming that the number on file was accurate, she claimed that it must have been due to a lack of service. Rather than apologize for forgetting to come to the waiting area to inform me that my vehicle was ready, Brianna lied, claiming she tried to call me. When I subsequently called to speak with the service manager, Brianna White was put on the phone, claiming the manager was unavailable. She assured me I would receive a call back from the manager, but there was no follow-up leaving me to assume that the message was never forwared. More

I was having an issue with my fuel tank. They quickly diagnosed the issue and fixed that same day. Great Service! diagnosed the issue and fixed that same day. Great Service! More