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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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November 13, 2021

Professional Personable Service Team. I highly recommended them to my family and friends. Thank you More

by Boe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Barnabei Service Manager and Robert Hossler Serv.Adv.
Nov 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Boe! It’s great to see that your visit with us earned a five-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

November 13, 2021

Prompt service, easy checkout as well. I only had an oil change and tire rotation and the work was fine More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Nov 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, Tom! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

November 13, 2021

The service was fast and the people were polite. The waiting area was clean and they had free Wi-Fi. More

by simsfamily0514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

At Turnersville Jeep Chrysler Dodge RAM we believe trust is key because we enjoy forming long-lasting relationships with our customers so that we may help them for many years to come! Thanks for being a valued customer, simsfamily0514!

November 12, 2021

Did not finish the job, we have to come back this weekend. Just really poor customer service all the way around. I understand there is a lack of help out there but a better process can help that a bi More

by lenward
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

I had my windshield wipes replaced and the drive side one flew off in the middle of route 76!! Retrieved it and then tried to figure out how to replace it by looking at the passenger side one….and then that More

by cindymiller6886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I’m coming to the dealership since it opened best around service department is second to none always good service friendly people and a job well done just can’t ask for more I would rate this dealership 10 More

by RobertCarreview1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Nov 11, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, RobertCarreview1! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

November 09, 2021

I normally have good service but when I brought my jeep in to check the lock on the liftgate on my 2014 JEEP, I was told that the lock mechanism was broken and it would cost me $600.00 to replace. I took More

by jdj4312
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Nov 09, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

Nov 09, 2021 -

jdj4312 responded

As I stated, in the past I was very happy with the service that I received. Your customer service that I deal with is always pleasant and helpful. I am all for giving second chances and will possibly bring my vehicle for service to your shop. Thanks for responding

November 08, 2021

Great and quick service for my oil change appointment. Looked around the lot at cars but due to low inventory was not able to find anything in my price range but it was a good experience from the sales pe More

by LBJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 08, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, LBJeep! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

November 08, 2021

I want to commend Mike Stewart for turning jumping in to correct an initial poor experience. Mike was great. He is a great customer advocate. I will recommend Turnersville Jeep to everyone based on Mike Ste More

by mikcloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Nov 08, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi mikcloth, we appreciate you for leaving us a review and five-star rating! We too think Mike is awesome and an asset to our service team! Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, Turnersville Jeep Chrysler Dodge RAM is here to assist you!

November 08, 2021

Professional, Knowledgeable, Friendly in explaining all work that had to be done. Answered all questions I wanted to know. More

by Boe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Barnabei Service Manager
Nov 09, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, Boe, for the five-star rating! We are full of joy knowing that you feel Turnersville Jeep Chrysler Dodge RAM is five-star worthy! It was a pleasure to provide you with guidance and truly, our team cannot wait to assist you again for any other automotive wants or needs you may have!

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