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Turnersville Jeep Chrysler Dodge RAM

Erial, NJ

4.2
2,254 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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3100 NJ-42

Erial, NJ

08081

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Showing 2,254 reviews

August 01, 2017

Awesome experience!! - Marc W Mark Ciallella at Turnersville Jeep went above and beyond to get me the Jeep Wrangler I've always wanted. I went in to look and after talking with Mar More

by Marc Whitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ciallella, Mark
Aug 04, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued. Our staff members, including Mark, take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our customers expect. Thank you again, and we look forward to seeing you on your next trip to Turnersville CDJR!

July 26, 2017

Great buying experience Went to price out jeep wranglers. A salesman and Juan came out and assisted us. He was very patient and persistent and willing to work out a price th More

by Cathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan and Mike (finance?)
Jul 27, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Rest ensured, that we will take your comments for further encouragement within the Turnersville CDJR team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again.

July 20, 2017

Mark Ciallella at Turnersville Jeep is the best! Mark Ciallella at Turnersville Jeep is the best!! He went above and beyond to make sure that I left happy and in the Jeep that I love!! He's a solid g More

by Mary P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ciallella
Jul 26, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

We feel honored that you took the time in sharing your impression about our dealership and team with us and many other potential customers. Our highest mission is ensuring complete satisfaction and to create a deal that seems magical. With this, it is always important to have close contact with our customers to learn about their preferences, or else our mission is unachievable. We wish you all the best and hope to welcome you back again.

July 04, 2017

I received excellent service. Would purchase from here again My sales person was excellent. The service i.recevied was excellent. Would recommend this dealership to others. Would differently use them again. My More

by msjeepforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ciallella
Jul 07, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of purchasing a new vehicle can be difficult, we pride ourselves in making it as comfortable and smooth as possible for you. We look forward to working with you again and hope you have a good day.

June 23, 2017

Great dealership awesome salesman This is my second time in a year and a half dealing with Turnersville Jeep. I got a great deal the first time around. Traded my Renagade in early and More

by Lturk1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Urbina
Jun 26, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

Congratulations on your new Jeep Wrangler! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that as that is the Turnersville CDJR way. We want you to feel apart of the family here, so we are pleased that Juan was able to provide that for you by being nice and taking the time to find the vehicle that best suited your needs. We look forward to working with you again and hope you have a good day.

June 07, 2017

Awesome Mark Ciallela was very knowledgeable on the vehicles they had in stock. He took notice of me checking out one of the Jeep Compass' and he took time ou More

by TracyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ciallela
Jun 08, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants, like finding the best deals and answering questions. Mark is a viable staff member and we are pleased to hear he was able to make things easier for you! We take pride in providing a hassle free experience. We hope to work with you again and have a great day!

May 28, 2017

Rude. Scheming. Con-Artists I saw a beautiful truck that I was interested in online. I came in only to have salesman openly tell me that the internet price is a lie they tell to More

by Moodys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus 8334
Jun 09, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership. We are discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and we hope you will be willing to come to us again in the future.

May 26, 2017

Great experience!! Got me the truck I wanted and for the price I wanted!! Any issues or questions I had where taken care of Mark Ciallela thank very much!! More

by Tdjimi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ciallela
Jun 01, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

We are ecstatic to hear that our team, especially Mark Ciallela, was able to give you 100% customer satisfaction by getting you the truck you wanted at a price you could afford. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

May 20, 2017

Worst experience at a dealer Went in knowing what I wanted. Made the deal.paid for car with a bank check and was made to wait till funds cleared to take delivery while others can More

by Haus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus 8334
Jun 09, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us, that was never our intention. We strongly believe in customer satisfaction and finding out we could not accomplish that here is horrible news. However, with the information you have provided us, we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.

May 13, 2017

SCAM Alert Do not trust the rating of this dealership as they have committed fraud! There are about 30 reviews written on July 25/26, 2016 that give this dealer More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
May 23, 2017 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, we sincerely apologize for your experience with us, we are very discouraged to hear about this. Customer satisfaction is our top priority and us not providing that with you is unacceptable. Your feedback is always greatly appreciated because with it we are able to learn where we could use work and improve from there. Thank you for your time, and we hope you have a great day.

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