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Turnersville Jeep Chrysler Dodge RAM

Erial, NJ

4.2
2,254 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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3100 NJ-42

Erial, NJ

08081

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Showing 2,254 reviews

October 14, 2019

Felt taken advantage of I was told over the phone the price would be $40 if they had a wheel lock key that fit or $100 if they had to cut them off. When they gave me the bill More

by ifixauloc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Oct 15, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Chrysler Dodge Jeep, I want to extend my sincerest apologies for the negative experience you believed you had with our team. To our understanding, you came from Firestone where you were having tires installed. They couldn’t find a lock set and would not cut them off. Before being written up, Rachel assisted in letting you know that if a master lock was available, it would be about $40, if not it would be between $100-$150 and that would include the lugs plus tax. Overall, we are happy to know you were able to have your tires installed. Our team feels it was a pleasure to assist you and we hope you would consider returning to us in the future.

Oct 16, 2019 -

ifixauloc responded

I was told $40 or $100 Nothing was said about $150 I was charged $10 a lug nut? Really? A simple search finds lug nuts for 19.99 for 20 and 23.95 for 24 I needed 5! The math does not add up! This was good service at one time, what happened? I was about to get my 30000 service done there but not with quote 1 thing charge another. God i hate that you can’t find anyone honest anymore!

October 09, 2019

Good Quick Work Dropped my Jeep off overnight for a recall and it was ready first thing in the morning. I was expecting at least a day before it would be ready. More

by adhlll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus 8334
Oct 09, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

We really appreciate you for taking the time to write this review! We are very happy to hear your service was done in a timely manner. Our team works very hard to provide our guests with the utmost in customer satisfaction and are glad to hear we've accomplished exactly that. We look forward to working with you again in the future. Have a wonderful day!

October 09, 2019

Fast easy appointment and service Quick appointment, quick service. I was in and out in no time. I never had a problem with getting an appointment that fits my schedule. . More

by bakerm333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer don't remember his name
Oct 09, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great review! It's awesome to know our service team provided a quick and speedy service for you during your visit. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you! We hope you would not hesitate to reach out, should you be in need of future automotive assistance! Have a wonderful day!

October 09, 2019

Awesome Experience From the second I got to the dealership, everything went smooth. This was my first time getting a car. Everyone was really patient with me as I was fi More

by Ryan Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus 8334
Oct 09, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Ryan! It brings us much joy to know you've enjoyed your time with us! Your review and rating reflects our team’s dedication and makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest! Joe is an absolute asset and we are grateful to know he got you into the perfect car! Please do not hesitate to reach out for any automotive wants or needs you may have in the future, we are here to assist you! Take care and enjoy your new Jeep!

October 08, 2019

Great customer service. Rachel was extremely helpful. Conscientious and quick to respond. I did not plan to leave the car but they had a courtesy shuttle. Driver was very nic More

by c21michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
Oct 09, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, Michele! We enjoy working hard to provide our customers with a five-star experience, exactly like the one you've experienced! All of us here at Turnersville Jeep Chrysler Dodge RAM appreciate you and look forward to assisting you on your next visit! Have a great rest of your day!

October 07, 2019

Great Team Everyone was so helpful helping us get our first Jeep especially our sales specialist Ron R. We appreciate every one who helped us drive away with it More

by mboushaki12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rizzo Ron and Dave and the finance specialist
Oct 08, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

We appreciate you for taking the time to leave us a rating! It is inspiring to know we provided you with the top-notch service Turnersville Jeep Chrysler Dodge RAM is known for. We care tremendously for our customers and it’s exciting to know this passion shines through Ron and the team! Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future! Enjoy your new Jeep!

October 07, 2019

New Truck I have been to a lot if dealers, most were very pushy. I was able to take my time and look around and was able to take a few test drives. When it came More

by jyarris53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

We are grateful for your awesome review! While providing the best customer service, we always love to hear feedback and it brings us joy to know our team went beyond the initial expectations. It was a pleasure to be of service to you and all of us here at Turnersville Jeep Chrysler Dodge RAM look forward to assisting you again! Until then, take care!

October 04, 2019

Too much money for half xxx work Have two cars serviced at you dealership. One had hanger tied to suspension. Engine cover missing. Second car had 1067.00 dollars of service and engin More

by tomclemens1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Racheal
Oct 04, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Chrysler Dodge Jeep, I want to extend my sincerest apologies for the negative experience you believed you had with our team, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met so I would like to find out what happened and make it right. We tried calling you with the number we have on file and left you a message. Again, thank you for your feedback and we look forward to reconnecting with you.

October 03, 2019

Great place Buying a car, taking that step outside of the comfort level can be daring, I know I just did it. Buying from Turnersville jeep wasn’t for me. Ron an More

by johnackley2907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, rich
Oct 03, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s great news, John! We understand that buying a car can be stressful and at Turnersville Dodge Chrysler Jeep RAM, we rejoice in knowing our team provides smooth experiences for our guests! In addition, Ron and Rich are incredible assets to the team and we feel grateful to know they took great care of you! Enjoy your new Jeep Grand Cherokee!

October 03, 2019

Great experience! Bill did an awesome job helping me to lease my new Jeep! Appreciate the great customer service. Will certainly recommend the dealership to those looki More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 04, 2019 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Christopher, thank you very much for your review! Our team enjoys going above and beyond for our customers and are happy to hear Bill was a perfect example of what we stand for at Turnersville Jeep Chrysler Dodge RAM. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day and enjoy the new Jeep!

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