Turnersville Jeep Chrysler Dodge RAM
Erial, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 4:30 AM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very polite and helpful associate. The gentleman who helped me was just that - a true gentleman. He was polite and very helpful. Fast service! I would definitely recommend this locat The gentleman who helped me was just that - a true gentleman. He was polite and very helpful. Fast service! I would definitely recommend this location. More
Oil Change I made an appointment for an oil change several days before my appointment. It took 1 hr 25 min and it would have been longer if I didn’t complain 3 t I made an appointment for an oil change several days before my appointment. It took 1 hr 25 min and it would have been longer if I didn’t complain 3 times. More
Friendly service Friendly, courteous, and prompt service from Joe. He was respectful and knowledgeable. Knew what i was there for and kept me updated during the proces Friendly, courteous, and prompt service from Joe. He was respectful and knowledgeable. Knew what i was there for and kept me updated during the process. More
Oil change Good service wait was a little longer than expected. But employees were helpful to let me know my car was almost complete once complete all was good Good service wait was a little longer than expected. But employees were helpful to let me know my car was almost complete once complete all was good More
Awesome Came in and was helped and pointed in the right direction right away. Went for an oil change which also came with tire rotation and filter change. Ser Came in and was helped and pointed in the right direction right away. Went for an oil change which also came with tire rotation and filter change. Service was quick and Chris was very helpful. More
Was not happy I had my Jeep washed before I got there when I got it back they had oil spilled on the front bumper finger prints on the hood I keep my Jeep very clea I had my Jeep washed before I got there when I got it back they had oil spilled on the front bumper finger prints on the hood I keep my Jeep very clean have a lot of money invested in my Jeep not happy More
Antifreeze Leak Had an antifreeze leak in my 2017 Grand Cherokee. Brought it into Turnersville Jeep service, without an appointment. Was met by Tom, a hilarious empl Had an antifreeze leak in my 2017 Grand Cherokee. Brought it into Turnersville Jeep service, without an appointment. Was met by Tom, a hilarious employee who brought me in, and introduced me to Rachel, my service advisor. Rachel was attentive and understanding to my emergency. She listened to my complaint and put me at ease that they would be able to help me. I picked up my Grand Cherokee at end of day and was fully explained the testing that was done. Overall a very satisfying, professional, experience at the service department. More
Great experience We had a great experience at Turnersville Jeep and walked away leasing a 2019 Grand Cherokee. They really worked with us and our price range. We had a great experience at Turnersville Jeep and walked away leasing a 2019 Grand Cherokee. They really worked with us and our price range. More
Disappointing waste of time. Time for a loyalty change Was contacted by dealership because they need to get used vehicles on the lot. I was clear that both of our vehicles (both bought there) were not that Was contacted by dealership because they need to get used vehicles on the lot. I was clear that both of our vehicles (both bought there) were not that far into the loans. Got the typical, "that may not matter" speech. So I gave them payoff info, and came in on my weekend day off. After sitting in the dealership for three hours and try putting me into a wrangler I did not want, the finance manager came over and apologized saying it is too soon and will not attempt to put it through. Salesman, sales manager never came over to apologize fore wasting my time. Only them finance manager who used to be my sales guy. I do have respect for him. What makes me mad, was that someone should have told me that when I first arrived. I have bought 6 vehicles from them and all of them have had issues with paper hassles, and other issues. I spoke to one of the sales managers who claimed to tell me later on the phone, that he said it was too soon. This is not true, he gave me a figure based on a wrangler that could not even be found. I have been asked why would I stay loyal to a dealership, that brings you in for a mirage. Good question, I will be moving on and I will not in good conscience recommend others there. When I get my Wrangler, I will give another dealership my business More
I should have read reviews very bad dealer kept me guessing about a deal after I was approved by capital called several times on 5th call told me it wasn’t finically good for dealer what does that mea guessing about a deal after I was approved by capital called several times on 5th call told me it wasn’t finically good for dealer what does that mean will never go back or recommend to anyone.A very unprofessional dealer More