Turnersville Jeep Chrysler Dodge RAM
Erial, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 4:30 AM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Went to look for something bigger!!My husband and I just Went to look for something bigger!! My husband and I just had a baby and wanted to get a bigger vehicle, but was very hesitant to lease another vehic Went to look for something bigger!! My husband and I just had a baby and wanted to get a bigger vehicle, but was very hesitant to lease another vehicle. Nonetheless, my husband was referred to this dealership & Hezekiah Bard was our salesmen. He was very awesome, he made us feel very welcomed and didn’t apply any more pressure to this major financial decision. I normally don’t write reviews but he was that xxxx good, I might love him more than the car lol. Would highly recommend Hezekiah as your salesman!! More
Service was done quick, courteous and professional. It was easy to schedule my appointment on line. Overall a good value for the cost and the quality of the work. was easy to schedule my appointment on line. Overall a good value for the cost and the quality of the work. More
Horrible! First off we went in the dealership on a Friday. We came from 1 1/2 hours away for the 2015 Audi S3. After speaking to the internet person who we told First off we went in the dealership on a Friday. We came from 1 1/2 hours away for the 2015 Audi S3. After speaking to the internet person who we told we are not coming all that way if there is no wiggle room in the price. He promised his manager will work with us. When we sat with the salesman he just ignored our request for a small discount on the car and kept coming back to us with these astronomical payments. After about 4 times back and forth they came back to us with a rate of 4.49 and a payment of $ 337.00 a month. This was a little more than we wanted to pay but we said ok. Then they said we should add my sons name to the loan which we did - but the interest rate went up to 3.99 monthly pmt $ 342.86. They insisted this would bring up my sons credit etc. When we sat with the finance guy he told us the bank was closed and we can take the car but had to come back to sign the rest of the paper work. ( I never heard of this) I asked Juan I dont want to take the car if the price is going to change! He said we are locked at this rate and it wont change!! Anyway a few days later my son and my husband go in to sign the paper work and NOW the rate is 4.24 and the payment is $ 358.00 a month! I wanted to have my son leave the car right there and not take it home. This is ridiculous and I feel we were set up on purpose . They knew if we took the car home and signed the paper they had us. I will never go or recommend this dealer (Turnersville Jeep Chrysler Dodge RAM) to anyone ever!! More
efficient and friendly my son in law purchased a used car from this dealer. Mark Sr. was our salesperson. He was very easy to work with and he made the whole process painles my son in law purchased a used car from this dealer. Mark Sr. was our salesperson. He was very easy to work with and he made the whole process painless. More
Service We took our Jeep in for its first oil change everything went smooth and easy. Thank you Josh for making it easy and the rest of the team for making it We took our Jeep in for its first oil change everything went smooth and easy. Thank you Josh for making it easy and the rest of the team for making it quick! Great service Department! More
My Title/Registration were done wrong/they wont fix it All smiles and friendly until you sign. Then your nobody. Even though they made the mistake filing my title paperwork (titling it in PA instead of NY) All smiles and friendly until you sign. Then your nobody. Even though they made the mistake filing my title paperwork (titling it in PA instead of NY) they couldn't be bothered with correcting it or even have they courtesy and or professionalism to correct. I couldn't even get a phone call from anyone letting me know what was going on to fix the problem. 4 months later and the title still has not been corrected and still no word from anyone there. The only contact I was able to get was texts from the salesman Jack saying they were working on it but it was a process. Im guessing that was a stall technique. As for Jessie the finance or manager that completes your paperwork, not much better. This so called veteran who was going to look out for me another servicemember, hah, what a joke. I don't know where or when she served, but nowhere in any of my training was I taught to blow people off, especially when the mistake was on my end. We all know things happen, but when they do, it incumbent on you to do all you can to fix the problem, not duck calls or emails and hope the problem goes away. Not to mention they charged me extra (or so she said) because my title and registration was out of state. They also collected taxes for NY which is higher than PA. Where's my refund for the overpayment of taxes and title fees? They have no answer for that either. Want to hold of the owner, good luck. Its a shame too, because up until their mistake this was a promising interaction. I guess it true what they say, if it seems to good to be true it must be. Very disappointed, disrespected, dissatisfied with my treatment. I will never recommend this dealership and will let as many people know of my experience in hopes that you don't go through it too. If you must do business with them, at least beware that if anything goes wrong, it will be on you to fix it at your own cost. More
Service department representatives were courteous and friendly. My Jeep was serviced appropriately in a little over an hour. Thank you very much for the friendly service. friendly. My Jeep was serviced appropriately in a little over an hour. Thank you very much for the friendly service. More
Bought used Jeep 2 months ago and it had an aftermarket Bought used Jeep 2 months ago and it had an aftermarket radio in it. My console/radio went on the fritz. My salesman Mark Sr. made sure that they wo Bought used Jeep 2 months ago and it had an aftermarket radio in it. My console/radio went on the fritz. My salesman Mark Sr. made sure that they would make it right for me. I couldn't roll my window up , no heat and no radio. They got me right in and ordered a new factory console and replaced it. Rich and all the others in the service department were great! More