Turnersville Jeep Chrysler Dodge RAM

Had a module replaced and my key reprogrammed to it. Well AFTER the reprogram, my key acted up. To which I was told by the mechanics that I can purchase a new key for $160 PLUS a reprogramming fee. I strongl AFTER the reprogram, my key acted up. To which I was told by the mechanics that I can purchase a new key for $160 PLUS a reprogramming fee. I strongly declined and mentioned that it's not my responsibility to pay for an error keep made. I mentioned I can bring my father back and they can explain that to him. They told me they would replace the battery and see if that helps. It did help temporarily. My key is still giving me problems. They tried to blame my key and say it's an old key and it's possible that after the upgrade with the programming, it kicked my key off the program. I was NEVER told that was a possiblity. Everyone says dealerships are a rip off. I will listen from now on! I'll never have work done here again. I will tell me other fellow jeep riders about this experience. I am not one to complain but this was totally unacceptable More

Better experience then my last time here, able to leave with a vehicle I love and a rate I can afford. Complimentary push to start added to the vehicle only negative was the process was a little long and with a vehicle I love and a rate I can afford. Complimentary push to start added to the vehicle only negative was the process was a little long and I had to follow up on my own to schedule the push to start. More

Answered some great questions I asked about my wife’s Jeep Renegade.Hopefully her car ain’t the piece of junk we thought it was. Jeep Renegade.Hopefully her car ain’t the piece of junk we thought it was. More

Great people at Turnersville dealership they answered all my questions and concerns and treated me well especially Leandro Alvarez and the rest of the team at this location!!! my questions and concerns and treated me well especially Leandro Alvarez and the rest of the team at this location!!! More

The dealership salesman,Mark was awesome. He answered all the questions my wife and I had . We both left the show room with new vehicles. I recommend this dealership. the questions my wife and I had . We both left the show room with new vehicles. I recommend this dealership. More

Excellent and Friendly Service Department One of the best buying experiences I've had at a dealership and one of the best Service experiences. Always courteous and nice. They apologize when th One of the best buying experiences I've had at a dealership and one of the best Service experiences. Always courteous and nice. They apologize when there is a delay in service and keep you updated. I don't mind waiting longer because they are so friendly. They explain every service plan and detail precisely. More

I’m very pleased with the service I got at my last service app ,, I dealt with Rachael and she was exceptional!! I needed to get out to bring my father in law to urgent care and she really helped me g service app ,, I dealt with Rachael and she was exceptional!! I needed to get out to bring my father in law to urgent care and she really helped me get finished up quick More

I always receive great service! I only take my Jeep to Turnersville Jeep for service now. Their team is knowledgeable and I trust them with my car. Turnersville Jeep for service now. Their team is knowledgeable and I trust them with my car. More

EXCELLENT SERVICE DEPARTMENT! ABSOLUTELY THE BEST! Super clean! Fast and incredible work! Josh, Rachel and Mike were awesome! Josh and Rachel are service advisors that treat not just me, but every customer clean! Fast and incredible work! Josh, Rachel and Mike were awesome! Josh and Rachel are service advisors that treat not just me, but every customer I observed with respect and professionalism! The place is busy and yet they still managed to treat everyone has if they are the only customer. Mike is a tech who came out and made sure I understood what work was done and I approved. Seriously, not the first dealership I’ve worked with but by far the best. Will not be taking my truck to any other dealership ever again. Don’t hesitate. Give them a try and see for yourself. Forget five stars...I’m thinking more like 20 stars!! More

The worst service!!!! Had a sensor replaced and a recall but come to find out they never performed the recall because you didn’t have the part. Don’t you think when I scheduled my appointment a week in adva but come to find out they never performed the recall because you didn’t have the part. Don’t you think when I scheduled my appointment a week in advance and told them what the recall was they would have made sure the part would be in stock. Josh In your service department said he would call me when the part came in. It has been 2 weeks now and I haven’t received a call from Josh to schedule an appointment. I guess I don’t matter. Horrible customer service. No worries I will never bring my car back for service to your dealership. George Perovich More