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Turnersville Jeep Chrysler Dodge RAM
Erial, NJ
2,254 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 4:30 AM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
May 22, 2020
Very friendly staff! I had a recall on my Wrangler and I booked an appointment online to have it fixed complimentary! The process was so easy and fast! booked an appointment online to have it fixed complimentary! The process was so easy and fast! More
by christinamilano93
Verified Customer
May 22, 2020
We can always count on an immediate appointment when we call the service department is very accommodating to our schedule . We always receive excellent customer service. call the service department is very accommodating to our schedule . We always receive excellent customer service. More
by kimsarnese
May 21, 2020
My Service experience I brought my vehicle in for a recall. They fixed everything very quickly and I was on my way. I would definitely go back for my regular maintenance. I brought my vehicle in for a recall. They fixed everything very quickly and I was on my way. I would definitely go back for my regular maintenance. More
by djskal77
Employees Worked With
May 21, 2020
The dealer was professional, I got my car at a fair rate and was able to have tax title all done in the dealership along with getting a certified warranty up to 100k miles on powertrain, I opted for one of and was able to have tax title all done in the dealership along with getting a certified warranty up to 100k miles on powertrain, I opted for one of their supplemental “platinum” plans that offers more protection. After speaking with the dealer service department and my local service department both said I could even lift my car 2in and put bigger tires on. Honestly everything I needed thank you. More
by CJBJAMES
May 21, 2020
Fast Service Kind staff with quick and thorough service. Car is always left clean. Love the drive up to the service department and bay door opens. Great on a horri Kind staff with quick and thorough service. Car is always left clean. Love the drive up to the service department and bay door opens. Great on a horrid day! More
by candyshelson
Employees Worked With
My car was taken by another family member. No idea who the employees were this day.
May 21, 2020
Kudos to Turnersville Jeep Chrysler Dodge Ram I wasn't sure how buying a car was going happen with all the COVID-19 restrictions but the dealership made the process flawless from the online financ I wasn't sure how buying a car was going happen with all the COVID-19 restrictions but the dealership made the process flawless from the online financing application, to the test drive, to the trade in of my vehicle, and finally, to signing all the paperwork for my new (used) Jeep! The vehicle was detailed and cleaned and looked amazing before I was given the keys. Everyone in the dealership was professional and went above and beyond, and in particular, Chuck Niclas in Sales. If you're in the market for a Jeep, Chrysler, Dodge or Ram, I highly recommend the Turnersville dealership. More
by bethkarp58
Employees Worked With
Chuck Niclas
May 20, 2020
The people were very nice and accommodating. But it seemed extremely unprofessional especially considering the Covid precautions were nonexistent. half of the staff was walking around without their mas seemed extremely unprofessional especially considering the Covid precautions were nonexistent. half of the staff was walking around without their masks or wearing them loosely with their noses exposed. But mostly not at all. Then I couldn’t sign the paperwork because they were short staffed so I had to come back the next day and I experienced the same problem. And then two days later my brand new car broke down engine failed. So needless to say it was kind of a rather awful experience. More
by STEWART.SANDRA
Employees Worked With
Matt and big joe
May 20, 2020
Great fast service Never a problem scheduling regular maintenance with them. Fast check in and service. Always a pleasure coming here. I highly recommend them for your s Never a problem scheduling regular maintenance with them. Fast check in and service. Always a pleasure coming here. I highly recommend them for your service needs. More
by bakerm333
Employees Worked With
Don't remember my service rep or the tech. Sorry, but they were excellent
May 19, 2020
Very un organized no one knew what they were doing. I was called At 4 pm the day I was coming to tell me all my paperwork was ready. All I need to do as sign. When we got there nothing was ready. We wer was called At 4 pm the day I was coming to tell me all my paperwork was ready. All I need to do as sign. When we got there nothing was ready. We were there for 2 1/2 hrs. Then they ask me for a payment no one told me I need my 1st payment down. Very unprofessional your salesman were More
by jdfalconiero
May 19, 2020
oil leaking in my brand new driveway after oil change. I had my oil changed (2) now since my lease and each time oil leaked on my new driveway (new house). I had to bring it back to Turnersville Dodge Serv I had my oil changed (2) now since my lease and each time oil leaked on my new driveway (new house). I had to bring it back to Turnersville Dodge Service where I bought my truck both times. The first time the technician never wiped down the residual oil that leaked all over the frame and engine so when I got home it ran all over my driveway over-night. The second time May 14, 2020 I had my oil changed and once again I went out to my truck and oil dripping on my new driveway. This time several areas. So therefore I had to bring it back again May 16, 2020 (Saturday) and was told the oil filter was defective and they performed another oil change. Once again I got home and oil dripped on my driveway which means the technician did not wipe it down. I had to spend (4) hrs. scrubbing and re-scrubbing my driveway and I now have permanent oil stains from a brand new truck in my driveway!!! I have enough issues dealing with the VA and Jefferson Hospital dealing with my Cancer Appointments and this just adds to the stress. Being I am in a lease with "Chrysler Capital" an "Excellent Customer" with "Excellent Credit" why am I scrubbing my new driveway with a new truck (twice now) since I bought my truck, no fault of my own. This will be considered when my lease is up deciding on a dealership to go into another lease. More
by cjordan16
Employees Worked With
Rachael Thatcher. It's not her fault. She is kind and unfortunately the performance of your service technicians reflects on everyone. You need to have a meeting with the technicians to discuss the issues.
