Turnersville Jeep Chrysler Dodge RAM
Erial, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 4:30 AM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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EASY CAR BUYING Sales team friendly and telling them what you want and no hassle made the process easy to make my decision and spend less than 2 hrs like most dealers Sales team friendly and telling them what you want and no hassle made the process easy to make my decision and spend less than 2 hrs like most dealerships. More
Mark was an excellent sales rep. He took the time to find a vehicle that fit exactly what I was looking for within the budget that I asked. If it wasn't for Mark I'd probably have waited to buy. a vehicle that fit exactly what I was looking for within the budget that I asked. If it wasn't for Mark I'd probably have waited to buy. More
Awesome experience. Everyone is very helpful. My salesman - Joe Rizzi is very knowledgeable on the vehicles and was great to work with Also a great thanks to Dave Wood. salesman - Joe Rizzi is very knowledgeable on the vehicles and was great to work with Also a great thanks to Dave Wood. More
Was pleasantly surprised at the service considering how busy it was when I purchased my car. Nice, friendly and courteous staff. The showroom is need of updating, but it wasn’t bad. I’d buy another car fro busy it was when I purchased my car. Nice, friendly and courteous staff. The showroom is need of updating, but it wasn’t bad. I’d buy another car from them. More
Great people doing what they can to be fair and honest. My 4th vehicle purchase here. I Strongly recommend this dealership. Love my new Ram! My 4th vehicle purchase here. I Strongly recommend this dealership. Love my new Ram! More
Jack was great! The customer service was great and I absolutely love my car. The process took a little longer than expected once I was handed over to the financer bu The customer service was great and I absolutely love my car. The process took a little longer than expected once I was handed over to the financer but it all worked out in the end. I would definitely recommend Turnersville to my friends and family. More
my experience I arrived a little early and was assured that there wasn't a problem with that, the service advisor was friendly as well as knowledgeable and to top t I arrived a little early and was assured that there wasn't a problem with that, the service advisor was friendly as well as knowledgeable and to top things off my vehicle was ready before the promised time More
Great service. During these crazy times it’s hard for businesses to operate as usual. I have to commend Turnersville Jeep as I can honestly say this was a smooth service and I was in and out within 30 mi businesses to operate as usual. I have to commend Turnersville Jeep as I can honestly say this was a smooth service and I was in and out within 30 minutes. I wasn’t sure what to expect because of the pandemic but Turnersville Jeep obviously keeps their customers safety as a top priority. More
After having a bad experience at another dealership, I was relieved upon entering and being greeted and helped immediately. Helpful and easy! They worked with me to get the deal I wanted. I would recommen was relieved upon entering and being greeted and helped immediately. Helpful and easy! They worked with me to get the deal I wanted. I would recommend Bill to anyone! More
My initial impression was great, as their internet sales manager responded to my inquiry and went out to snap some pictures of a new arrival on their pre-owned lot. She sent me a link to an Autocheck, which manager responded to my inquiry and went out to snap some pictures of a new arrival on their pre-owned lot. She sent me a link to an Autocheck, which showed that the vehicle was accident and damage free! Great! I was ready to make arrangements to travel from NC to make a deal happen, as I have a check in my hand. I tried REPEATEDLY to connect with the sales manager the next day by phone, email, and text.... Finally, I called in and asked for someone else to help me, only to find out that the manager is off on Fridays. That's fine, just have an out of office email or voicemail! Having a backup on your day off is important! Anyways... FINALLY get connected with the sales manager the next day. Let her know what my OTD target was in order to try and make something happen, but was told that they absolutely will not accept anything less than full list price. After some back and forth, I decided that I liked the vehicle enough that I would offer full list if they would waive their $449 doc fee. Again, I was told "no". So, I thanked them for their time and was ready to move on. Shortly after, I receive an email from the sales manager saying "my apologies! Of course we can do that!". Ok.... reluctantly, I start coming back around to working this deal out, as long as they can provide me with a Carfax report. The reason for this is that I have seen discrepancies between Autocheck and Carfax when it comes to accident and damage reporting. Just wanted to cover all my bases. I am told "our dealership doesn't do Carfax... ONLY Autocheck". So, I went to their listings on Autotrader to see if this was true. It wasn't! I literally stopped counting "Free Carfax, provided by Turnersville Chrysler Jeep Dodge RAM" after I hit about 15. Seems they like to attach the Carfax reports to only the cleanest of vehicle histories and Autocheck to the rest. I sent the sales manager SCREEN SHOTS of the Carfax reports provided by HER dealership, but she stuck to her guns... "we ONLY use Autocheck". So.... I sourced my OWN Carfax and found out that the vehicle I was interested in had been in at least 2 accidents, one of them being VERY significant. No wonder she didn't want to provide the Carfax... Whatever... poor experience all around. Take your business elsewhere. More