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Turnersville Jeep Chrysler Dodge RAM
Erial, NJ
2,254 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 4:30 AM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
July 23, 2020
It was a pleasure working with my salesperson Richard It was a pleasure working with my salesperson Richard Catana . The staff was very friendly and answered all my questions and concerns with my sale a It was a pleasure working with my salesperson Richard Catana . The staff was very friendly and answered all my questions and concerns with my sale and trade in More
by LGAROZZO
Verified CustomerEmployees Worked With
July 23, 2020
Great dealership. Friendly staff, that keep you in the loop, advise services that may be needed. I bring all my vehicles for service. Superb customer service. loop, advise services that may be needed. I bring all my vehicles for service. Superb customer service. More
by reconscubamarine
Employees Worked With
July 23, 2020
Awesome service! Got me into a Jeep that I I’ve always wanted! Will make sure to come in the next time I’m looking to buy. wanted! Will make sure to come in the next time I’m looking to buy. More
by etardron
July 22, 2020
We bought out Jeep Overland for a great price and car delivered detailed and full tank of gas! Thanks for experience! Pat and Jungeun Burke delivered detailed and full tank of gas! Thanks for experience! Pat and Jungeun Burke More
by SKYDAD777
July 22, 2020
Was very pleased with how things went, satisfy with my purchase. The one thing I was disappointed about was the fact that I set-up a test drive appointment, the guy I was supposed to meet with I never did purchase. The one thing I was disappointed about was the fact that I set-up a test drive appointment, the guy I was supposed to meet with I never did and if the vehicle a buyer is interested in is sold, it would be good for business if the customer was notified via text or email. More
by JTANDSARA
July 22, 2020
Great experience I went into looking at the Dodge Chargers and first I thought I was going to find the right one for me but I did and the next day was able to drive ou I went into looking at the Dodge Chargers and first I thought I was going to find the right one for me but I did and the next day was able to drive out with used car. Overall great service. More
by juanmoretime9425
Employees Worked With
Dakota
July 22, 2020
Dishonest As an emergency room nurse who sacrificed my life to care for COVID19 patients, the Jeep Dealership had guaranteed me an excellent 2020 Jeep 1 month p As an emergency room nurse who sacrificed my life to care for COVID19 patients, the Jeep Dealership had guaranteed me an excellent 2020 Jeep 1 month prior and stated "You will receive a first responder discount and additional discounts for such." The day of my purchase, I was introduced to my salesman, Jack, who appeared to be a "grumpy salesman," I informed him that I wanted to test drive a Jeep Wrangler and a Jeep Grand Cherokee. After both test drives, I needed more information regarding the differences in the loaded Jeep Grand Cherokee compared to the Lareto model. He stated, "I already told you the differences before you drove them." I proceeded with caution and asked him to review the differences again. Then, I walked into the showroom where we sat down and began to negotiate the 2020 Grand Jeep Cherokee. He came back with the first negotiation of 0% interest for 72 months or 4.9% interest for 72 months. Obviously, I picked the 0% interest for 72 months based on my credit score of 702. He continued to go back and forth on the value of my trade-in, which is worth $3,000. After hours of playing games and negotiating the price, a 2nd salesman came over and began negotiating the price of the new car, trade-in and interest rates. Then, a 3rd salesman came over and stated "my credit was not good enough for the 0% interest rate for 72 months." I told him exactly what my credit score is and provided proof. He came back with an offer of 5.9% interest for 72 months. When I inquired about the first responder discount of $500, I was told that I do NOT qualify. On the website, it clearly states, "first responders, including police officers, fire fighters and medical professionals qualify for the $500 discount." He insisted that I do NOT qualify and would NOT recieve such offer. After 7 long hours of negations, watching employees smoke cigarettes, take lunch and dinner breaks, playing on their cell phones, cursing in the lobby, I was finally greeted by the finance manager who was extremely nice. When she asked about "gap insurance," I told her that I was given a quote of $4500 for gap insurance. She said, who told you that? I pointed to the salesman and she said that was incorrect. The cost would extend my payments for 3 months only. I was beyond exhausted (mentally, emotionally and physically) that I agreed on the terms. On Monday, I received a phone call from the manager, Mark, who promised to take care of the situation and provide a resolution. I never received a phone call back. Since then, I have called the dealership 9 times to get in touch with the manager, who is NEVER available. In closing, I will be sure to tell every Registered Nurse, Physician, Nurse Practitioner, Police Officer, Firefighter that you people are the biggest SCAM ARTISTS in the world. You can't even honor a simple $500 first responder discount. How shameful and low. Did you care for COVID19 patients who were dying to risk your own life? I don't think so. How disgusting and greedy can you get. More
by jpetnyc
July 21, 2020
Sales agent, Matt Smith’s incompetence is inexcusable. Without due diligence, he called my spouse and insinuated I was looking into trading in one of our vehicles behind her back. Needless to say, my dome Without due diligence, he called my spouse and insinuated I was looking into trading in one of our vehicles behind her back. Needless to say, my domestic situation has become volatile. The only response I got when I called back to inquire about the situation was Matt Smith made a “mistake” and that he must have called the wrong customer. Yasir, the sales manager, made no attempt to rectify the “mistake”, offering no reconciliation or reparation. Turnersville Jeep has very poor customer courtesy and has an ineffective response to retaining quality buyers with such negligence. More
by solstorm23
Employees Worked With
Matt Smith, Yasir
July 20, 2020
Oil Change, Lube & Tire Rotation My service was great, except for the offer of a replacement of my Air and Cabin filter for $300. Got both for $60 on my own and replaced in my drivewa My service was great, except for the offer of a replacement of my Air and Cabin filter for $300. Got both for $60 on my own and replaced in my driveway. More
by rardron
Employees Worked With
Rich Ferraina
July 20, 2020
Never be back. A hose clamp was loose on an egr valve that was previously removed by this dealership for a job several months ago, and I was accused of tampering with it. There is no reason any owner wou that was previously removed by this dealership for a job several months ago, and I was accused of tampering with it. There is no reason any owner would ever disassemble the entire top of an engine to access an egr valve. I've owned 58 vehicles in my life, and have never been treated this way. Jeep cares is reimbursing me, but thet is no excuse for this dealership, and something should become of it with the dealership itself. You cannot treat people who are under warranty this way. I was initially told they would cover the part, and I'd be responsible for over, 400 in labor. Once I started my case with Jeep cares, the labor cost went down to the low 200s on the estimate. Like I said, I have bought from this dealership before a few times, and will never set foot in there again. The way my case was handled Cas horrible. Jeel should have worked this out with the dealer rather than me going out of pocket and waiting for a reimbursement. More
by desant891
Employees Worked With
Rich in service
