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Turnersville Jeep Chrysler Dodge RAM

Erial, NJ

4.1
2,255 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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3100 NJ-42

Erial, NJ

08081

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Showing 2,255 reviews

November 12, 2020

They Make It Happen here!! Fast easy Process. I really didn't have plans to buy a car, but couldn't pass up the offer. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

They are usually quick and efficient with any work being done, even though they are always busy. The employees I talked with were knowledgeable and friendly. More

by yosemitethom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great review! It's awesome to know continually provides you with quick and efficient service visits. Your needs are important to us and it’s awesome to hear that our service team guided you in the right direction. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you! Have a wonderful day!

November 11, 2020

The service was great! My sales person Adam was very helpful and knowledgeable. The finance was quick and easy going when I switched vehicles last minute. More

by TIMOSCAR16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Tim! Thank you very much for your rating! We are grateful to know your experience with us was that of five stars. Our team works very hard to provide our customers with the utmost satisfaction and are happy to know we've done exactly that! Turnersville Jeep Chrysler Dodge RAM looks forward to working with you again in the future!

November 11, 2020

They did a great job on my Jeep. Did just what I asked for and very quickly. Just like the service department always does . Thanks More

by ken331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She is great to deal with
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Ken! Thank you for leaving such an amazing review and rating for our team here at Turnersville Jeep Chrysler Dodge RAM! Our team is encouraged by your feedback and are motivated to continue going above and beyond for our customers. Please feel free to visit us anytime! Have a great day!

November 11, 2020

Problem wasn’t fixed! I called back and left 3 messages to Josh at service. No response!! I paid $140 for nothing. And someone stole the loose change out of my ashtray !! More

by kevflax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

November 11, 2020

Service was quick and efficient. Rachel was great. She communicated with me when my truck was ready. So easy and I look forward to the same experience next time. More

by artyue97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

November 10, 2020

Great experience. Mark was wonderful and helped the car buying experience to be the best it could. Definitely recommend this dealership to anyone looking to purchase a new car. More

by CHELLIEBEAN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful news! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

November 10, 2020

This service visit was average in general. No issues. The idea of being sent texts sounds like a good idea and I may utilize that next time. More

by colerpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short of perfect but we’re glad you enjoyed your time overall. Please visit us again soon so that we may have another chance to earn your five-star rating! Until next time, take care!

November 10, 2020

The Service department was Quick and efficient! The gentleman I spoke with at the front desk was very friendly and extremely helpful. My car was done within the time frame given. More

by lorealpalumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great review! It's awesome to know we provided a quick and efficient service for you during your visit. Your needs are important to us and it’s awesome to hear that our service team guided you in the right direction. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you!

November 09, 2020

They lie to me I buy 2017 Chevy Silverado 2500You guys They lie to me I buy 2017 Chevy Silverado 2500 You guys Have at $33,000.00 Dollars ion line and wen I pay for the truck My dome xxx don’t check th More

by OLVERA332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo alvarez
Nov 10, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

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