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Turnersville Jeep Chrysler Dodge RAM

Erial, NJ

4.1
2,255 Reviews
Welcome to the Turnersville Dodge Chrysler Jeep Ram website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge, Jeep or Ram car, truck, or SUV you will find it here. We have helped many customers from Turnersville, Philadelphia, Vineland, Millville, Woodbury Heights, Woodbury, Hammonton, Mays Landing, Voorhees, Marlton, Atlantic City, Cherry Hill, Moorestown, Mount Ephraim and Washington Twp find the Chrysler, Dodge, Jeep or Ram of their dreams!
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3100 NJ-42

Erial, NJ

08081

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Showing 2,255 reviews

November 26, 2020

Dave wood is the man!!! Absolutely an amazing deal! This will be the third auto this year. Beat all the other dodge dealers on this ram! Now I have an fully equipped truck! I give this place 12 ⭐️ stars ! More

by Billm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bk
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the positive review! Our team does their best to do an awesome job of providing a tailored visit for every customer, and we are so glad to see another shining example of success. Please feel free to visit us anytime, we'd be more than happy to assist you! We hope you have a wonderful day!

November 26, 2020

Excellent only complaint was no one called to tell me my parts were in Phone aren’t answered n calls not returned asap Disappointed on More

by grammy79.kw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short but we’re glad we were able to assist you. Please visit us again soon so that we may have another chance to earn your five-star rating. Until next time, take care!

November 26, 2020

I was very pleased by their selection and had a variety of choices when purchasing my brand new Jeep. I will definitely go there again when I need my next Jeep. More

by LINDA1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Fox
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi Linda, we appreciate you for leaving us a review and rating! Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, Turnersville Jeep Chrysler Dodge RAM is here to assist you! Take care and enjoy your new Jeep!

November 25, 2020

Fourth time I brought my vehicle to have radio fixed for uconnect issues and radio freezes for hours at a time. Each time they say nothing they can. Finally claim to order new radio. We shall see More

by slbdcarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

Nov 25, 2020 -

slbdcarp responded

Standard copy and paste response. Same response they give. How about an actual personal response

Aug 17, 2021 -

slbdcarp responded

This issue still has not been corrected. I revisited the Dealership in June, same result. State no fix available, two years later

November 23, 2020

Excellent experience especially with the fiancé manager and service department sales team did an ok job to I would recommend this dealership to all friends and family More

by fburke1405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wister
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the feedback! We're happy to see that you enjoyed your experience with us. If you have any automotive needs in the future, we’d be more than happy to be of service again.

November 23, 2020

Never got a call that my vehicle would be ready for pickup. Never got an explanation on anything that was done. I had to call and ask if my car would be ready for pickup. Someone was supposed to call m More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

November 23, 2020

A great experience at Jeep Turnersville. Mike my sales rep was great to deal with. He was very efficient with the whole process and did whatever he could to make this deal work. I appreciate Joe Rizzi com More

by SDBERNARD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Your needs are important to us and it’s awesome to hear that you received outstanding guidance during your visit. Mike and Joe are great examples of what it looks like to give undivided attention to our customers in order to make sure their needs are being met. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here for you!

November 23, 2020

I recently took my 2011 Dodge Journey (approx. 20,000 I recently took my 2011 Dodge Journey (approx. 20,000 miles) into the Service Dept at Turnersville Jeep for diagnosis of a problem, with the front br More

by harrisjr6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor, Rachel Thatcher
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

November 23, 2020

Appointment was easy and available when I needed it. Contact during service was outstanding. Quick turnaround and pick up was easy. Great job!! Will go back for service. More

by furgione
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was service not sales
Nov 25, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

November 20, 2020

Angel was great, he took his time to explain everything. He took care of all my requests and everything worked out as promised. It was a pleasure and I always have been treated well, no matter which departm More

by RONNY.FUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 20, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We are grateful for your awesome review! While providing the best customer service, we always love to hear feedback and it brings us joy to know our team went beyond the initial expectations. Angel is an amazing team member and it’s great to hear his hard work is made known to the customers! All of us at Turnersville Jeep Chrysler Dodge RAM appreciate you and we hope you have a great day!

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