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Turner Kia - Service Center

Harrisburg, PA

4.6
44 Reviews

44 Reviews of Turner Kia - Service Center

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June 23, 2023

Scott was awesome and kept me informed on the repairs that were needed for my vehicle. More

by Woody36cp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott at the service counter
Jun 23, 2023 -

Turner Kia responded

We're so glad Scott hit the mark with thorough communication and expertise! Thanks for working with us at Turner Kia!

May 19, 2023

Appreciate the reminders before appointment and timely manner it takes to complete it, also the car wash appreciated More

by Mattienash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 19, 2023 -

Turner Kia responded

Mattienash, it's fantastic to hear that our reminders and prompt service made a positive impact on your experience at Turner Kia. We're delighted you also enjoyed the car wash! It means a lot to have your support. Please don't hesitate to reach out if there is anything more we can do for you.

May 18, 2023

Friendly staff, haven’t felt they pushed unnecessary services. Waiting room is ok, has coffee and snacks. More

by GiP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John brew
May 18, 2023 -

Turner Kia responded

We're grateful for the kind words! At Turner Kia, it's always our goal to make sure you feel comfortable and confident in the work we do. We appreciate your feedback!

April 10, 2023

This experience was top notch from when I called into receptionist, making appointments for multiple vehicles, dropping off, waiting/working in lounge, to the review of work performed by Scott. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Voyzey, Caitlin
Apr 19, 2023 -

Turner Kia responded

Thank you so much for stopping by to share this supportive feedback! We're thrilled you've enjoyed working with Scott and our team at Turner Kia. We hope to work with you again in the future!

February 20, 2023

Turner Kia is amazing. Their service is great. Their prices are great. I highly recommend them. More

by meredith.l.hensel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 21, 2023 -

Turner Kia responded

Thank you for the positive feedback about your recent visit at Turner Kia! It means the world to us! Safe travels until we see you next!

September 06, 2022

**WOMEN BEWARE! !!** I am newer to this area and needed my car serviced. I previously had a great experience at the dealership where I bought my Soul, so I expected More

by Sabwebbbe
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Sep 08, 2022 -

Turner Kia responded

This review is difficult to hear, and we take these claims very seriously, as we pride ourselves on the fair, high-quality treatment of each and every customer. I will address this feedback with my team and use it as an opportunity to learn and improve our communication and care moving forward, but I also want to reiterate my apologies that you've been made to feel this way. This isn't the outcome we strive for, and I'll do my best to ensure it doesn't happen again. Please get in touch if you'd like to discuss this matter further. Thank you, Mitch Koenig, Director of Operations 717-234-4444 Ext. 1111

September 01, 2022

Pleasant staff, comfortable chairs, coffee and snacks make the wait time pass more quickly when having an inspection or repair. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 01, 2022 -

Ron responded

Thanks Turner!

Sep 01, 2022 -

Ron responded

Thanks Turner Kia!

Sep 01, 2022 -

Turner Kia responded

Ron, we are delighted to have earned your five-star review! Thank you for trusting Turner Kia with your business, we look forward to welcoming you back for your next visit.

May 02, 2022

My first time getting service at Turner Kia. Staff was friendly and service was fast. More

by jgingrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenica
May 03, 2022 -

Turner Kia responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Turner Kia team. Drive safely, and we hope to see you back next time!

March 08, 2022

Fast oil change service. Shuttle service depends on availability. Comfortable waiting area with refreshments and tv. More

by WGP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenica
Mar 09, 2022 -

Turner Kia responded

Thank you for taking time to share this feedback about our service and facilities. We are grateful to have you as a Turner Kia customer!

February 10, 2022

They keep you apprised of what's going on with your vehicle and don't try to push unnecessary repairs More

by wharner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 11, 2022 -

Turner Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Turner Kia team. Drive safely, and we hope to see you back again down the road!