Turner Chevrolet

Exelent exelent Exelent service, helpful, pricise, friendly, qualified technician. Very good in explaining the trouble you might have or not. What to do in case it Exelent service, helpful, pricise, friendly, qualified technician. Very good in explaining the trouble you might have or not. What to do in case it happens again. Got business card. Will only deal with Chris again. More

Love my Chevrolet Got my four new tires! Fast service. Charged the price they quoted, even though I actually received four better tires. And as usual, got my car washe Got my four new tires! Fast service. Charged the price they quoted, even though I actually received four better tires. And as usual, got my car washed! More

Purchased a new car! Easiest decision we have made all year! We love our pepper dust Chevy Malibu!Quick painless process and paperwork! Dealership has outstanding custo Easiest decision we have made all year! We love our pepper dust Chevy Malibu!Quick painless process and paperwork! Dealership has outstanding customer service! Special thanks to Bob Fannasy Jay Fannasy and Matt Irwin! More

Maintenance Dave and lee in truck service have taken good care of us for years. We have had three suburbans over the years and each one was great. We now have 178 Dave and lee in truck service have taken good care of us for years. We have had three suburbans over the years and each one was great. We now have 178 k miles on it and we do everything to keep it going. Dave and lee always offer good advice for the age of our vehicles. Also the ride service to and from my home from joy is the best. I trust her driving. More

Good customer service Smooth and efficient sale. No high pressure and haggle free. Finance department write up very fast and efficient. I would have no problem recommending Smooth and efficient sale. No high pressure and haggle free. Finance department write up very fast and efficient. I would have no problem recommending to a friend. More

Excellent service Very professional and excellent service, willingness to work with me and show different vehicles and help to make decision. Great location and very cl Very professional and excellent service, willingness to work with me and show different vehicles and help to make decision. Great location and very clean. Also gave a follow up call. More

Just Right for ME! The buying experience with SUTLIFF far above average. Mike, Terry and Leroy has been very professional dealing with this transaction. I expected to ha The buying experience with SUTLIFF far above average. Mike, Terry and Leroy has been very professional dealing with this transaction. I expected to have a straight forward fair numbers, of course after doing my own research around the area, and no time is wasted.. Everything's well explained about the new purchase..I got my own Bank to finance which saves time. Highly, i wound recommend Mike as your sales consultant. He'll listen and act on your preference if within his scope. SUTLIFF delaership I wound recommend for a good buying experience.. More

Not A Place To Buy From If You Are Not Local I recently purchased a 2013 Suburban from Sutliff and my experience started out pretty good then it was all down hill. I live 5 hrs away from Sutliff I recently purchased a 2013 Suburban from Sutliff and my experience started out pretty good then it was all down hill. I live 5 hrs away from Sutliff and saw the vehicle online. Although the dealership would not negotiate on price I felt the price was fair so I made the trip to purchase it. I was told the front bumper had has scratches so the day before I came they sent it to get the bumper painted. I thought ok, that sounds reasonable dealerships paint bumpers all the time. Not until I got there did they inform me that some discount paint shop down the road (not their own body shop) did the work and the paint did not match exactly. In fairness they offered to drop the price $1000 so I could get it repainted at home. As if a dealership is going to paint that huge bumper for $1000. Reluctantly I made the purchase because it was a hard to find color and feature combination with decent mileage. The online add for the vehicle stated "one owner", but failed to mention the one owner was Enterprise Car Rental. While still at the dealership I noticed the key fob did not work. The salesman told me to replace the battery when I got home and if it did not work he would mail me a new one. I checked it when I got home and realized it had no battery in it at all. So much for the 172 point vehicle checklist. Then on the way home I noticed a front end shimmy at high speed, likely a tire out of balance. The the next day both the "Service Suspension" and "Engine Warning" lights came on. I have to assume the dealership just reset them long enough to sell the vehicle. Then make a profit repairing the issues when customers return the vehicles for service under the certified vehicle warranty program. Just an assumption. When I contacted the dealership the salesman told me, "Just take the vehicle to a dealer for repairs under the certified vehicle warranty. Regarding the out of balance tire, we gave you a $1000 dollars off already which should cover the cost." I was expecting them to reach out to a partner Chevrolet dealership in Richmond and make arrangements to get the issues resolved, but I guess spending $30 bucks with another dealership to satisfy a customer who just spent $38,000 on a used car was thinking too far out of the box. I guess it would have been a different story had I lived closer as I would have returned the vehicle under the 3 day return policy had they told me that as a local customer. I guess they assume I won't be back so my repeat business means nothing to them. I would not do business with them again. More

Above and beyond! Ken Kohr went above and beyond standard customer service to get me what I wanted at a great price. He answered all of my questions and was a understan Ken Kohr went above and beyond standard customer service to get me what I wanted at a great price. He answered all of my questions and was a understanding about all of my wants and needs in the vehicle I purchased. Terry Lindsey helped me get the extended coverage that I wanted on my vehicle and was so friendly. I will definitely recommend Sutliff to everyone I know looking to buy a new car. :) More

Another good service experience Had my GMC Acadia in for scheduled visit. As always, Sutliff's Truck Service Department is timely, professional and communicative. My car was dropped Had my GMC Acadia in for scheduled visit. As always, Sutliff's Truck Service Department is timely, professional and communicative. My car was dropped off in the morning and finished during the scheduled appointment time. More