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Turner Chevrolet

Harrisburg, PA

4.6
530 Reviews

1251 Paxton Street

Harrisburg, PA

17104

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530 Reviews of Turner Chevrolet

June 09, 2023

Changed oil change mailer does not include tire rotation as previous mailers. I asked for the card service no extra got 30.00 extra charge. Not even balanced . Looking for another dealer. More

by Steven Talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service coordinator
Jun 09, 2023 -

Turner Chevrolet responded

Steven, we're sorry to see the low rating. We appreciate your feedback and strive for ways we can improve our customer's experience. If there is anything else you would like to share or discuss, please feel free to reach out. Best, Tim Connor - Fixed Ops Director - 7172344444

June 08, 2023

This Dealership always provides excellent service. I’ve always been able to schedule a service appointment, not only for general maintenance, but even when my car needed unexpected, immediate repairs. More

by Marmagone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jun 08, 2023 -

Turner Chevrolet responded

We're thrilled to hear about your excellent experience. It's great to know our team at Turner Chevrolet has provided you with efficient and reliable service for both general maintenance and unexpected repairs. We appreciate your kind words about our staff. Thank you for your trust in us, and we hope to continue providing top-notch service for your car. Safe travels!

Jun 09, 2023 -

Marmagone responded

I took the time to respond to your survey because your dealership staff has always responded to my needs and this was an opportunity to give you positive feedback and thanks!

Jun 09, 2023 -

Turner Chevrolet responded

Thank you so much! It means the world to our team to know when our customers are happy. Take care!

June 07, 2023

On 3/29/23 I took my 2016 Impala LXT in to have the HVAC control assembly replaced by Technician Michael Higgins. I was told all modes are working properly. I paid $476.76 I got in the car and had no outsid More

by Dalbie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Higgins, inept
Jun 08, 2023 -

Turner Chevrolet responded

I'm sorry to read this feedback. We strive to provide top-notch service and it is disappointing that we missed the mark. I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this, please don't hesitate to give me a call. Thank you, Tim Connor - Fixed Ops Director - 7172344444

June 03, 2023

Great Service! Tom is an exceptional Customer Service Representative. Very friendly, polite, kind and makes you laugh. More

by amweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 05, 2023 -

Turner Chevrolet responded

We're thrilled to hear that Tom provided exceptional customer service during your recent visit to Turner Chevrolet. Here at Turner, we strive to make every experience with us friendly and enjoyable. Thank you for choosing us for your automotive needs, and please feel free to reach out if we can assist with anything else in the future.

May 29, 2023

For many years I have purchased vehicles from Sutliff/Turner. Love Everything, especially Service Department. More

by turtlegram934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wissler, Tech
May 30, 2023 -

Turner Chevrolet responded

We're grateful to have earned your loyalty at Turner Chevrolet! Thanks so much for sharing. We appreciate your business and look forward to seeing you again down the road!

May 24, 2023

I am completely delighted with my new, I should say pre-owned, Chevrolet Impala. It looks and drives like a brand new vehicle. The salesman was patient and considerate at Turner Chevrolet. I am enco More

by Ellen S. Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
May 24, 2023 -

Turner Chevrolet responded

Ellen, thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Turner Chevrolet team. Drive safely in your new Chevrolet Impala, and we hope to see you back again down the road!

May 23, 2023

Service advisors very courteous. Service Technicians are very well trained and proficient in completing requested services when I schedule my vehicle for service. Mike suggested se More

by pagllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Tyler Smith
May 23, 2023 -

Turner Chevrolet responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Mike. Drive safely, and we hope to see you back again at Turner Chevrolet!

May 17, 2023

They were very nice and did a great job of repairing my Traverse in a timely manner. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 17, 2023 -

Turner Chevrolet responded

Ted, thanks for leaving Turner Chevrolet a five-star review! It was a pleasure taking care of your Traverse and getting you quickly back on the road. See you next time!

May 13, 2023

The dealership goes beyond your expectations. Nathan our salesman , you couldn't ask for anyone better. Stayed till deal was complete and help with any questions or concerns. I would highly reco More

by sheryl9222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
May 15, 2023 -

Turner Chevrolet responded

We're so happy to hear that Nathan went above and beyond to assist you during your purchase! At Turner Chevrolet, we aim to always provide excellent customer service, and it's wonderful to hear we succeeded in meeting your expectations. Thank you for recommending our dealership to others!

May 11, 2023

The only Chevy dealership that I will ever deal with. I am always taken care of promptly and with courtesy More

by Harleybill720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in service
May 11, 2023 -

Turner Chevrolet responded

We're honored to be your go-to Chevy dealership! It's great to see that we've been able to provide you with the service you need in a timely and courteous manner. We appreciate your business and look forward to continuing to serve you here at Turner Chevrolet.

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