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Tunkhannock Auto Mart

Tunkhannock, PA

4.6
644 Reviews
TUNKHANNOCK AUTO MART DOES THE WORK FOR YOU WHEN BUYING PRE-OWNED VEHICLES...Our EXCLUSIVE car consultant spends several days each week on site at automobile auctions to bring back vehicles he can find at the best prices. He travels to automobile auctions in Florida and other southeastern states to bring back low mileage cars that were part of rental pools for vacationers, he says. "The cars down there seem to be more gently used by people on vacation than by busy road warriors who go from place to place at break-neck speed to get their jobs done. And new cars put into rental service down south seem to suffer less damage because of their better weather and road conditions down there versus the snowbound northeast. The windows and bodies don't suffer damage from flying road cinders, the tires aren't beaten up by pot-holes, and the under carriages are not damaged by chemicals spread onto icy roads." Our EXCLUSIVE automobile consultant, who has been in the business since 1987, targets vehicles that have only been in service for six to 12 months and have been treated well as evidenced by their maintenance and service records. Our consultant physically goes to each auction site because he says you can't tell from a video or picture if there is body or interior damage. He also looks very carefully at the AutoCheck and CarFax history reports to evaluate the past ownership. The cars delivered to Tunkhannock Auto Mart from the auctions still carry the balance of the factory warranty and can convey to the new owner. And we also offer extended warranties and service contracts for buyers who want them. This type of dedication is what gets Tunkhannock Auto Mart repeat business year after year.
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509 Hunter Highway

Tunkhannock, PA

18657

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Showing 644 reviews

December 03, 2022

Don’t buy from Eddie or this Dealership! They were not honest. I was looking for a new truck and came across a used one they had with only 2k miles. I asked Eddie please look over the truck More

by Truthwar
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Eddie Schwarztrauber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Tunkhannock Auto Mart responded

Hello, We appreciate your review. I would like to speak with you about your experience with our Sales Team and the condition of your truck. Please contact me when you have a moment to discuss this further. Thank you, Kevin Schwarztrauber Director of Sales Tunkhannock Auto Mart Dodge Chrysler Jeep Ram 570.836.2266 Kevin22177@gmail.com

Dec 11, 2022 -

Truthwar responded

This must be a robotic response. Never a follow up. The lady at the dealership said she made sure my name and number was on his desk. Never heard back. I gave up calling. If your looking for a car new or used, you might want to look elsewhere. Imagine you buy a new car with a warranty issue? Trying to get a hold of someone with authority at this dealership is next to impossible. I definitely feel ignored. Reviews actually mean something in this world and it’s too bad places like this don’t value the customer concerns. Seems to be all about the initial sale and on to the next. At least in my case it was. Anyone who read my review until this point, your welcome! I just saved you a possible headache!!

September 21, 2022

I feel I was taken advantage of because I am a woman. Two years in a row I went for inspection. My car has very low mileage. Last year's inspection I put about 2-3K on the car from the previous inspec More

by chris1kovaleski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee's name not known
Sep 27, 2022 -

Tunkhannock Auto Mart responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your interaction with our Service Team. Can you please contact me at your earliest convenience? Best, Kevin Schwarztrauber Director of Sales Tunkhannock Auto Mart Dodge Chrysler Jeep Ram 570.836.2266 Kevin22177@gmail.com

August 04, 2022

They have kept to there word on the deal's and treated me very good with the last three purchases I am looking forward to the fourth in the future More

by cjexcavating22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dafcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Tunkhannock Auto Mart responded

All of us here at Tunkhannock Auto Mart are pleased to learn that you had consistent glowing visits with our employees. We so very appreciate your typing this endorsement on DealerRater. If you have any additional needs or questions, please don't hesitate to contact us.

April 25, 2022

Thank you so much with working with me and getting me into my dream car. You truly rock and i look forward to working with you next time. More

by tiavisavati18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Tunkhannock Auto Mart responded

Hi there, thank you so much for sharing your positive feedback about us here at Tunkhannock Auto Mart. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

December 27, 2021

Working with Matt on our recent Ram truck purchase was a very professional, enjoyable and efficient experience. Matt is incredibly knowledgeable and easy to work with - one of the best car-buying experienc More

by Happy RAM buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Tunkhannock Auto Mart responded

Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great Ram and was able to make your overall experience at our dealership easy. If you ever need help with your new Ram, feel free to give us a call at Tunkhannock Auto Mart.

October 21, 2021

Friendly staff! Answered all my Questions. Recommend to all my family and aquantences!Thumbs up!!👍👍👍 More

by jerrydecker1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dafcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Haldeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell👍👍
Oct 21, 2021 -

Tunkhannock Auto Mart responded

Thanks for the excellent review, Jerry! It was a pleasure to work with you, and we look forward to working with you again.

March 31, 2021

We had an amazing experience with Tunkhannock Auto Mart! Chris was super helpful and extremely nice! He and the company exceeded all of our expectations and we will surely be coming back again! More

by emilyhowells129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Tunkhannock Auto Mart responded

Thank you for taking the time to leave a review for us at Tunkhannock Auto Mart. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

February 09, 2021

If it was possible to give a 100 minus review for this dealership I would. If you are thinking of purchasing a vehicle from them, run the other way! They broke our truck, canceled our lifetime warranty, h More

by SLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mark Pompey
Feb 11, 2021 -

Tunkhannock Auto Mart responded

Hello, I take your feedback seriously and would like to connect with you to learn more about what had happened during your recent experience with us. Will you please contact me when you have a moment? Thank you. Best, Kurt Weinland Service Manager Tunkhannock Auto Mart Dodge Chrysler Jeep Ram Kweinland@DodgeChryslerJeep.net

Feb 11, 2021 -

SLS responded

Please, Kurt you ignored the issue in October, November and December. I just want everyone to read this review, and know that you took advantage of my husband and did nothing. You had a chance through the Better Business Bureau to rectify this issue and did nothing. You lost a loyal customer, and that will steer people away from your business.

January 20, 2021

Update: Changed to 4 stars. After I left my 2 star review, Joe responded that he could order my front bracket via Amazon and send it to me. The overall experience with this dealership was good, and w More

by D. Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dafcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Tunkhannock Auto Mart responded

Thank you for giving Joe the opportunity to address your feedback regarding your front plate bracket. Let us know if there is anything else we can help you with. We look forward to working with you again.

January 15, 2021

It was so great to get a reliable and safe vehicle after my accident. I feel very comfortable in my Kia. Travis made the process easy and I’m so very pleased he recommended the Kia! More

by Heather Day
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Haldeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Tunkhannock Auto Mart responded

Glad we got you into the vehicle you wanted! Thank you for stopping at Tunkhannock Auto Mart!

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