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Tulsa Hyundai - Service Center

Tulsa, OK

3.9
1,708 Reviews

1,708 Reviews of Tulsa Hyundai - Service Center

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February 16, 2024

Could not find what was causing the issue And it costs too much The end More

by cdavies
Recommend Dealer
No
Employees Worked With
Joshua
Feb 23, 2024 -

Tulsa Hyundai responded

We appreciate you taking a moment to share your experience, cdavies. Please contact our service manager, Frank to discuss this further at 918-995-2587. Thank you.

February 16, 2024

Very good, exceeded my expectations The service was good. They kept me informed on the issues with my car and answered my questions about the services performed on my car More

by jjgreen1906
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 16, 2024 -

Tulsa Hyundai responded

Thank you for sharing your positive experience with us, JJ! We're thrilled to hear that our service exceeded your expectations. Keeping you informed and addressing your questions about the services performed on your car is important to us. If you need anything else in the future, please don't hesitate to reach out.

February 14, 2024

They took care of me and my vehicle on a timely manner as expected. Will be back More

by Div0788
Recommend Dealer
Yes
Employees Worked With
Steven Browder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 16, 2024 -

Tulsa Hyundai responded

Thanks for your feedback, Div0788! We're glad to hear that we met your expectations by taking care of you and your vehicle in a timely manner. We look forward to welcoming you back for any future needs you may have.

February 10, 2024

Car is running great so diagnosis appears to been accurate. Service was timely although a bit more expensive than expected. More

by mikemckiernan
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barham
Feb 12, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, mikemckiernan! We're glad to hear that your car is running great after our accurate diagnosis and timely service. We understand that pricing can sometimes be unexpected, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out. We value your business and hope to continue serving you in the future.

February 09, 2024

The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

by bmeyer2
Recommend Dealer
No
Employees Worked With
Steven Browder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Apr 03, 2024 -

Tulsa Hyundai responded

I'm sorry to hear about the chip in your door, bmeyer2. It sounds like there might have been a miscommunication or oversight. If you haven't connected with Steven, please call us directly at (918) 779-3064. Thank you.

February 03, 2024

Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? More

by shortyaburns
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 05, 2024 -

Tulsa Hyundai responded

Thank you, shortyaburns, for your feedback. We appreciate your patience and apologize for any inconvenience caused by the delay during your recent visit. We're actively working to improve our efficiency and ensure a smoother experience for all our customers. Your insights are valuable, and we'll use them to enhance our service. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to contact us. We appreciate your understanding.

February 03, 2024

Horrible, they fried parts on our car causing an almost 2 month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to More

by Zesat01
Recommend Dealer
No
Employees Worked With
Nathan Hall
Feb 23, 2024 -

Tulsa Hyundai responded

I sincerely apologize for the inconvenience caused by the unexpected challenges encountered during the repair process. Sadly some repairs don't go text book easy. It sounds like you had some electrical issues. Please reach out to me at 918-995-2587. I have a new staff here at Tulsa Hyundai and this could be a good learning opportunity on how to effectively communicate. Sorry it took so long to get you back on the road. Frank Seitz, Service Manager

January 27, 2024

Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge More

by BCURRY3
Recommend Dealer
No
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 23, 2024 -

Tulsa Hyundai responded

I'm glad Steven's communication was excellent, B Curry. Please feel free to call me at 918-995-2587 so I can assist with any other concerns. Thank you, Frank Seitz- Service Manager

January 27, 2024

Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

by mark@gsoklahoma.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Tulsa Hyundai responded

Thank you, Mark! We're pleased to hear that you were satisfied with your experience, especially with the extra mile our porter went to deliver your car. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your business and look forward to our next chance to serve you!

January 27, 2024

Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond More

by T-TownGV80
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Jan 29, 2024 -

Tulsa Hyundai responded

Thank you, T-TownGV80, for your understanding and feedback. We appreciate your patience regarding the air-conditioned seats issue. We apologize for any inconvenience caused, and our team is looking into this further. If there's anything else we can do or if you have further concerns, please don't hesitate to reach out. We value your continued trust in our service.

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