Tulsa Hyundai - Service Center

Service was a little quicker this time. Nice to have coffee and snacks and TV for those of us who wait. Also I need one other service but was not pressured to do it now, which I appreciate. Nice to have coffee and snacks and TV for those of us who wait. Also I need one other service but was not pressured to do it now, which I appreciate. More

Great service. Like the new waiting room. But I really do like the old waiting room that would look like a movie theater that was more nicer for me. Add water snack Like the new waiting room. But I really do like the old waiting room that would look like a movie theater that was more nicer for me. Add water snacks everything everything you need to wait to enjoy your time until your car was fixed people were very pleasant More

She told me how long it would be, she was right on the amount of time amount of time More

Great interaction, he kept us updated with the progress of our car. Looking forward to the Genesis facility opening. of our car. Looking forward to the Genesis facility opening. More

Steven was very friendly and helpful, seemed knowledgeable and kept us updated. He seemed very organized. knowledgeable and kept us updated. He seemed very organized. More

Kasey was excellent she kept me informed went over everything that the car needed, work was done in a timely manner everything that the car needed, work was done in a timely manner More

I had a 0930 appointment, arrived early for an oil change, tire rotation and to have a '"squeak" looked at. When I called to make the appointment, I indicated that I wanted to have the squeak looked a change, tire rotation and to have a '"squeak" looked at. When I called to make the appointment, I indicated that I wanted to have the squeak looked at. Not once was I told that there would be $179 fee just to look at it. When I declined that the service tech was no longer interested in accommodating me whatsoever. He asked if I would be waiting on my vehicle or if I had a ride. I asked for a shuttle back to work (about 2 miles) and was told there wasn't one. He never even tried to find someone. I ended up having to walk 2 miles back to work in the cold. After I got the vehicle back, I took it to another local shop to have the squeak checked out, they charged $20 to look at it, and will be fixed for less than the $179 you all wanted to charge just to "check it out". I will not be using this dealership service again. In fact, I will never by another Hyundai again. More

I just wrote a detailed description that went away. Bottom line, I was told that I needed to pay to have a diagnostic test to determine why several attempts to install the anti-theft device failed. I t Bottom line, I was told that I needed to pay to have a diagnostic test to determine why several attempts to install the anti-theft device failed. I told it would not cost at my last visit but I had been at the dealership long enough that day and did not want to stay. I was told I could come back to have it done. When I arrived for this appointment it was as if the conversation never happened. Guess what! I declined to pay for the device and somehow the device got install properly without it! I was not happy at the appointment because what I was told last visit did not apply this visit. More

He was able to accommodate what I was looking for and finalize everything timely. He was nice to work with, and followed up on things we had discussed. finalize everything timely. He was nice to work with, and followed up on things we had discussed. More

It was a really nice experience. I told him what I needed and what I could afford and he bought out a car. I told him what I needed and what I could afford and he bought out a car. More