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1,684 Reviews of Tulsa Hyundai - Service Center
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March 21, 2025
Forgot to service my car, when I got it back it had a scratch and someone else's phone connected to it. The alignment was not done correctly the first time and the car wash did not happen the first time. scratch and someone else's phone connected to it. The alignment was not done correctly the first time and the car wash did not happen the first time. When we called back to talk to the manager on duty we were given the wrong info. More
by sarai.henning
Employees Worked With
Michael
March 21, 2025
They did a good job with the diagnostic on my car and fixing it and now it does run better and they washed it fixing it and now it does run better and they washed it More
by angelak0
Verified CustomerEmployees Worked With
Other Employees :
Mike
March 21, 2025
I appreciated the time. James took to explain each item on the recommended service. I appreciated James keeping in touch with me. James took to explain each item on the recommended service. I appreciated James keeping in touch with me. More
by trish1321
Employees Worked With
James McKinney
March 21, 2025
They are awesome to deal with Going over and beyond Whole staff is very helpful Whole staff is very helpful More
by morganmedina.5
Employees Worked With
Other Employees :
Sam Nael
March 21, 2025
Stephen is a joy to work with. He is very patient, very knowledgeable and extremely professional. I look forward to him helping me next time. He is very patient, very knowledgeable and extremely professional. I look forward to him helping me next time. More
by JILLIECELESTE
Employees Worked With
March 17, 2025
Not good in any way call for info. ..frustrating...no response on work done...needs adjust no response couldnt even update oil life settings ..frustrating...no response on work done...needs adjust no response couldnt even update oil life settings More
by sgeank
March 16, 2025
I went to get my car checked out for some problems. They needed to do a diagnostic to figure out the problem. It took them 2 hours which is actually pretty good. The problem ended up being a bad batter They needed to do a diagnostic to figure out the problem. It took them 2 hours which is actually pretty good. The problem ended up being a bad battery. I told them to change it out and also change the oil. I then waited FOUR HOURS. I don't know if you've ever changed a battery, but it typically takes about 10 minutes from start to finish unless it's like under the engine which mine isn't. Changing oil should only take 30 minutes max as well. Any way, after the first 2 hours I ask the guy helping me how long it was going to take. He was very kind and said that it should be any minute now. Then another 2 hours go by and I go back to him, visibly annoyed, and ask what the hold up was. After he tracked down some mechanics, he found out that they were having a meeting with all of them. For four hours?! There were several customers that came in after me and left well before me. I told him that that was unacceptable. He then went back to the mechanics and cracked the whip on them. I had my car back about 20 minutes later. I was essentially held hostage for 4 hours for 20 minutes of work and then had to pay like 600$ for the pleasure. More
by wesley.morgan
Employees Worked With
I dont remember my guy
March 15, 2025
The Dealership was fantastic! The Service Department, especially Mike, treated me like royalty! I will definitely return for service The Service Department, especially Mike, treated me like royalty! I will definitely return for service More
by mlandon0
