Tulsa Hyundai - Service Center

This is my first time ever anywhere being charged a diagnostic fee if the needed repairs were done. I also already had the codes pulled by another shop an hour before arriving and they were given the c diagnostic fee if the needed repairs were done. I also already had the codes pulled by another shop an hour before arriving and they were given the copy. This is also where I bought the car... More

The young man was very helpful. He explained everything thoroughly and made sure that all my questions were answered. The dealership in whole was very nice. He explained everything thoroughly and made sure that all my questions were answered. The dealership in whole was very nice. More

Great first time experience. James was excellent to work with. Received quality service and all my questions were answered. James was excellent to work with. Received quality service and all my questions were answered. More

They were good at responding to my messages. Good communication throughout the time my vehicle was there. Also very happy Hyundai is sticking by their vehicles and honoring their warranties to p Good communication throughout the time my vehicle was there. Also very happy Hyundai is sticking by their vehicles and honoring their warranties to provide a good customer experience and reliability. More

Everything was done in a timely and respectful manner. I really liked how they did there job. Thanks I really liked how they did there job. Thanks More

Had issue with engine on my Santa Fe. Engine was replaced by Hyundai. Service staff were very friendly and responsive. Engine was replaced by Hyundai. Service staff were very friendly and responsive. More

I had an 8am appointment for window tint, I was told it would be 45 minutes so I waited, at 9:10 my car had not been started. When it was done it was rushed multiple bubbles in the tint and now I have to t would be 45 minutes so I waited, at 9:10 my car had not been started. When it was done it was rushed multiple bubbles in the tint and now I have to take additional time to have it redone. More

Waited 6 months for a We Owe item. They ordered the wrong part twice, and then its mounting bracket. Went back the 5th time for installation of the hitch wiring harness. Success? No. G They ordered the wrong part twice, and then its mounting bracket. Went back the 5th time for installation of the hitch wiring harness. Success? No. Got it home and it didn’t work. Took it back. Service manager called the foreman out who put a meter on it and confirmed it didn’t work.They hadn’t even checked their work! I’m done. I could never trust their service department again. Taking my business to the Hyundai dealer 4 miles north. They’re running a clown factory over at Tulsa Hyundai. More

Gavin would benefits from increased communication, knowledge of processes and cars, and adequate follow through. The mentioned impedes Gavin’s ability to extend exceptional customer service. knowledge of processes and cars, and adequate follow through. The mentioned impedes Gavin’s ability to extend exceptional customer service. More