Tulsa Hyundai - Service Center

Showed no emotion/interest when helping me or anything I asked a question. I would call in and no one picked up or would get bounced around to other people until they’d just hang up asked a question. I would call in and no one picked up or would get bounced around to other people until they’d just hang up More

Sunroof stopped, was stuck closed. Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like t Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like this run $2,000 - $3,000. I wasn’t going to pay that for a sunroof, would you? Please put it back together and we’ll call it good with an $89 diag fee, no problem. Car is ready. We travel from out of town to come get it. They are giving it back to us with it now stuck in the open position. We tell them we can’t accept the car with the sunroof stuck open (water leak!) when we provided it with the sunroof stuck closed. OK come back and we’ll fix it. Picked the car up. Sunroof is crooked now, probably still leaks. Dash indicator light is on. Once home, I have no choice but to fix it. Getting inside, all it needed was re-timed (jumped a couple teeth) and a $21 deflector arm kit. Wow, not $3,000. Also, dealer provided it back now missing 2 deflector arm screws, 1 glass attachment screw, and a damaged LH opening trim. So I paid them $89 for them to do $70 in damage to my sunroof trim and lose three bolts that are not available. Would you be happy? More

Nice waiting room, a bit slow though for just an oil change but it was a busy day change but it was a busy day More

Very professional. Got in and out quickly. I chose to wait in my car and I was very comfortable in the waiting atea Got in and out quickly. I chose to wait in my car and I was very comfortable in the waiting atea More

They are dishonest, thief’s they sold me a 18000 Santafe I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their math isn’t mathing More

I had a great experience at Tulsa Hyundai with Josh! My engine needed to be replaced, and thankfully it was covered under warranty. Josh made the whole process smooth and stress-free. He was friendly, p My engine needed to be replaced, and thankfully it was covered under warranty. Josh made the whole process smooth and stress-free. He was friendly, professional, and kept me informed every step of the way. They provided me with a loaner car, which was a huge help, and the repairs were completed in a reasonable time frame. I really appreciated the excellent service and communication throughout. Highly recommend working with Josh and the team at Tulsa Hyundai! More

I was from out of state due to caring for my mom who has dementia. I was very happy with the service and ease of getting information about my service request. dementia. I was very happy with the service and ease of getting information about my service request. More

Clean dealership. I went to get my oil changed and the paperwork shows "needs immediate attention " for battery cable covers. Very misleading as this is just a sugge I went to get my oil changed and the paperwork shows "needs immediate attention " for battery cable covers. Very misleading as this is just a suggestion - not need for immediate attention. Right when I stepped out of the car they tried to upset my on something I did not purchase when I bought the vehicle. No one liked being hounded to buy more stuff. More

Hannah was helpful and thorough through the check in and check out process for my vehicle. check out process for my vehicle. More

All went well, communications were very good. Hannah did a good job from beginning to end. Hannah did a good job from beginning to end. More