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Tulsa Hyundai - Service Center

Tulsa, OK

3.8
1,580 Reviews
Call Service Center (918) 558-1916

1,580 Reviews of Tulsa Hyundai - Service Center

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January 21, 2025

Micheal was incredible. Very focused on the customer and efficient with his time. A great communicator as well!! More

by Regierfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Landon
Report | Print
January 20, 2025

Very friendly and knowledgeable staff. The Genesis cars are loaded with technology and they know absolutely everything about them. When it comes time for servicing the car I'm confident More

by LARRYROBISON
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, Larry, for your kind words! We're delighted to hear that our team’s knowledge and friendliness made a great impression. Genesis vehicles truly are amazing, and we're here to ensure your ownership experience, including servicing, is just as exceptional. We look forward to seeing you again! 🚗

January 20, 2025

I was kept informed about recommended service, and it was completed on schedule. A comfortable waiting area is provided. More

by mcruzan244
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, mcruzan244, for your feedback! We're glad to hear you appreciated the clear communication, timely service, and comfortable waiting area. We look forward to serving you again! 🚗😊

January 20, 2025

Kasey was not responsive. She didn’t answer calls or respond to texts. Car service was ok. More

by AVINASHNARRA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Tulsa Hyundai responded

We sincerely apologize for your experience, Avinash. This is not the level of communication and service we strive to provide. Thank you for your feedback, and we’ll address this to ensure better responsiveness in the future.

January 19, 2025

Poi am not satisfied with the repairs. I feel they ignored my warranty changed me money. More

by mtaylor_121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike?
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, mtaylor_121. We’re sorry to hear about your experience and understand your frustration. Please reach out to us directly so we can look into this further and work toward a resolution. Your satisfaction is important to us.

January 19, 2025

Excellent service personnel; however, have experienced problems on several occasions regarding loaner vehicles not being available when promised! Need more loaners! More

by DANCHUTCHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, DanChutchison. We’re glad to hear you’ve had great service, but we apologize for the inconvenience with loaner vehicles. We’re taking your comments into consideration and will work to improve availability in the future. Thank you for your patience!

January 18, 2025

Very Helpful, took care of the issue quickly and without a problem Would use them again. More

by BATESBASKETBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, BATESBASKETBALL, for your feedback! We’re glad we could resolve the issue quickly and to your satisfaction. We look forward to serving you again in the future!

January 17, 2025

Gavin was excellent. No attempt to upsell me with extra costs. Will continue to use the service department More

by mmeese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tulsa Hyundai responded

Thank you! We're so glad to hear Gavin provided excellent service without the pressure of upselling. We appreciate your continued trust in our service department!

January 17, 2025

It was a great experience. I’m so terrible with names, I apologize, but my salesman was great, was not pushy at all, understood the vehicle very well and made the process of pu More

by PHIIL.KIRK
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Beamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaren Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Trent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Grayson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tulsa Hyundai responded

Thank you, Phil! We're delighted you had such a great experience. No worries about the name—we’re glad your salesman made the process comfortable and easy for you. We appreciate the recommendation!

January 17, 2025

Mike Landon was amazing at explaining everything where I could understand, kept me in the loop, open communication. He was great More

by robb.jessicae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike landon
Report | Print
Jan 17, 2025 -

Tulsa Hyundai responded

Thank you, Jessica! We're so glad Mike provided clear explanations and maintained open communication throughout. We'll be sure to pass along your kind words!

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