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Tulsa Hyundai - Service Center

Tulsa, OK

3.9
1,678 Reviews

1,678 Reviews of Tulsa Hyundai - Service Center

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March 31, 2025

Great work and excellent service! Appreciated the good communication. Completed the service really fast and gave me all the information needed More

by Nadiaarriola2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

James was very friendly but he was not the one who checked us in and we had a bit of a rough check in. Then they threw in a bunch of things they said we needed- at the FIRST maintenance for this car. More

by cdanellec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James,
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for sharing your experience, cdanellec. We're glad to hear that James provided great service, and we sincerely apologize that you felt misled and and pressured. Your feedback is invaluable, and we will use it to improve our processes and ensure that all customers have a positive experience in the future.

March 30, 2025

Great dealership, great service department. Took care of our service needs promptly, and with no surprises. More

by skaggs1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for your kind words! We're glad to hear that you had a great experience with both our dealership and service department. We appreciate your feedback and look forward to serving you again!

March 29, 2025

Dealership is lovely since the remodel. The service department was prompt and efficient. Very nice that a loaner was offered, although not needed. More

by HORSEMOM77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the remodel and had a great experience with our service department. We appreciate your kind words and look forward to your next visit!

March 29, 2025

Enjoyed meeting Steven B and Working with him He was very knowledgeable about the vehicle . More

by GVANCEL10
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear you had a great experience working with Steven. We appreciate your kind words and hope to assist you again in the future!

March 27, 2025

This is my first time ever anywhere being charged a diagnostic fee if the needed repairs were done. I also already had the codes pulled by another shop an hour before arriving and they were given the c More

by GERALD_FRIENDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unbelievable
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for sharing your feedback, Gerald. We understand your concern regarding the diagnostic fee. At every dealership, diagnostics are a standard procedure to ensure that we have a comprehensive understanding of the vehicle’s condition and what repairs may be needed, based on what we can observe during the inspection. While we do take into consideration any codes pulled from another shop, the diagnostic process helps ensure that we’re fully aware of the issue and can proceed with the proper repairs. We appreciate your understanding, and if you have any further questions, please don’t hesitate to reach out.

March 27, 2025

The young man was very helpful. He explained everything thoroughly and made sure that all my questions were answered. The dealership in whole was very nice. More

by sirreal1
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Tulsa Hyundai responded

Thank you for your review! We're glad to hear you had a great experience and that our team was helpful and thorough. We appreciate your kind words!

March 26, 2025

Great first time experience. James was excellent to work with. Received quality service and all my questions were answered. More

by acroweslife
Recommend Dealer
Yes
Employees Worked With
James McKinney
Mar 26, 2025 -

Tulsa Hyundai responded

Thank you for your kind words! We're thrilled to hear that James provided excellent service and answered all your questions. We appreciate your business and look forward to serving you again!

March 23, 2025

They were good at responding to my messages. Good communication throughout the time my vehicle was there. Also very happy Hyundai is sticking by their vehicles and honoring their warranties to p More

by MICHAEL.POWERS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tulsa Hyundai responded

Thank you, MICHAEL.POWERS96! We're glad to hear that communication was smooth and that you’re happy with Hyundai's commitment to customer service and reliability. We appreciate your feedback!

March 22, 2025

Had issue with engine on my Santa Fe. Engine was replaced by Hyundai. Service staff were very friendly and responsive. More

by tsinman2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Mar 24, 2025 -

Tulsa Hyundai responded

Thank you, tsinman2004! We're glad to hear that the engine replacement went smoothly and that our service team provided friendly and responsive support. We appreciate your feedback!

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