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Tulsa Hyundai

Tulsa, OK

Overview
Employees
Reviews
3.7
2,459 Reviews
We are so proud to be Tulsa, Oklahoma's premier Hyundai Dealership! We have everything you could possibly want and need to get started or continue along, on the car-buying adventure! Our friendly, caring and committed Sales Staff has many years of experience providing top-notch customer service. Whether you choose to browse through our New and Used Inventory online or get Directions to come to visit us, be sure to check out the Blog page where we continuously update our customers with How-To's, Manufacturer News, and What's New at Tulsa Hyundai. At Tulsa Hyundai, we are passionate about providing the best car-buying experience possible, but we are equally dedicated to our community. It is our mission as your regional Hyundai dealer to go one step further than any other dealership by Keeping it Local! We regularly host community events and fundraisers featuring local food trucks, bands, and charities. Check out some of our latest events, and make sure you don't miss the nest one, on our Community Involvement page!
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9777 South Memorial Dr.

Tulsa, OK

74133

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Showing 2,459 reviews

May 06, 2023

They had my vehical for 10 months. No one would return a phone call. Brooke the service manager is extremely rude. I have had my car back two weeks and am still having issues. I would More

by mtnjunke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe was a service tech that went to sales. Lied about a number of things. And was very hard to get a hold of. And brooke I would give 0 stars if it was a option. I have been in contact with corporate and will take up my issues with them, Brooke Barnes
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May 10, 2023 -

Tulsa Hyundai responded

Thank you for taking a moment to share your experience with our team. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. We would like the opportunity to earn your business loyalty, please reach out to us at (918) 995-2725 to discuss next steps and find a solution.

May 04, 2023

Although the construction was a little cramped, the selection for us was great. We actually found and worked a deal for 2 vehicles to fit our family along with our trade-in. More

by jasonwicksok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy (Sales), Oscar (Finance)
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May 08, 2023 -

Tulsa Hyundai responded

That's great to hear, Jason. Thank you for trusting Tulsa Hyundai with your vehicle needs. We appreciate your business and look forward to your next visit. Enjoy your new cars!

May 04, 2023

Too much recall on the car, not good enough car compared to the cars I have driven before. I More

by Thakim84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 10, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, Thakim84. Thank you for visiting Tulsa Hyundai. If we can be of further assistance, please let us know.

May 03, 2023

They were professional, valued me as a customer, and made purchasing a car a fun and positive experience. I highly recommend purchasing your next vehicle from Tulsa Hyundai! More

by DRDOUBLED2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Tulsa Hyundai responded

Hi DrDoubleD2006. Congratulations on your new Hyundai! We love hearing our customers positive feedback about our dealership but most importantly about our people. We strive to make sure every experience is fun, positive and professional and we are pleased to hear our team exceeded your expectations. We appreciate your recommendation and welcome to the Tulsa Hyundai family!

May 01, 2023

Very professional! Gave us everything we asked for and more! We will send everyone we know to them! More

by c.e.autoglass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cochran, Lindsey Autrey
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May 01, 2023 -

Tulsa Hyundai responded

Congratulations on your new Hyundai, C.E! We are pleased to hear our team made sure you got everything you asked for plus more. We appreciate your recommendation and look forward to working with you in the future. Thank you!

April 29, 2023

I'm not a local shopper, but Gary was nice enough to help me with my issue. More

by nathanadlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience with Gary and our Tulsa Hyundai team. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

April 28, 2023

Terrible customer service! !! They take FOREVER to do anything and have to be babysat through every action. More

by soccurgurl903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Allen, Ryan Cochran, Brooke Barnes, Macario Jaimes
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May 01, 2023 -

Tulsa Hyundai responded

Hello, thank you for your feedback. We are sorry to hear we did not earn a 5 star rating. Unfortunately, sometimes vehicles have issues that are not an easy fix and that have to be diagnosed further and further to find the issue, which is the case with your vehicle. We are doing everything we can to get it fixed for you, please let us know if you need any further assistance!

April 27, 2023

Necessary, but not the level of service I was previously accustomed to with the INFINITI dealership in Tulsa. More

by gene_martin
Recommend Dealer
No
Employees Worked With
Macaroons
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Apr 27, 2023 -

gene_martin responded

For the record, the employee I worked with was Macario, not Macaroons. Macario did his part well enough. The dealership is in the midst of expanding the facilities, and will likely cite this as the cause of any customer issues. It’s a contributing factor but not the root cause in my opinion. For what it’s worth, I offered to speak with the General Manager in October 2022 and never heard from anyone.

April 25, 2023

Arlee was nice. The service was awful. The time to replace my engine took 4 months. Entirely too long to wait for parts. Had to call national hyundai office in Nashv More

by amadlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
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Apr 27, 2023 -

Tulsa Hyundai responded

Thanks for the feedback, Amadlong. Anything less than a 5-Star experience is a fail to us. We read every review and discuss ways we can continually improve. We apologize for the long repair time, this is not typical and we hate to hear that we missed the mark. If there is any way we can earn your business loyalty, please let us know.

April 23, 2023

Terrible communication from the service center and lack of response when you call. My car was in the service center for over a month and I was ignored most of the time when I called for updates and never r More

by fry.cherie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Houchin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Tulsa Hyundai responded

Hello, Cherie. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (918) 995-2725 and ask to speak with a manager.

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