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Tulsa Hyundai

Tulsa, OK

Overview
Employees
Reviews
3.7
2,458 Reviews
We are so proud to be Tulsa, Oklahoma's premier Hyundai Dealership! We have everything you could possibly want and need to get started or continue along, on the car-buying adventure! Our friendly, caring and committed Sales Staff has many years of experience providing top-notch customer service. Whether you choose to browse through our New and Used Inventory online or get Directions to come to visit us, be sure to check out the Blog page where we continuously update our customers with How-To's, Manufacturer News, and What's New at Tulsa Hyundai. At Tulsa Hyundai, we are passionate about providing the best car-buying experience possible, but we are equally dedicated to our community. It is our mission as your regional Hyundai dealer to go one step further than any other dealership by Keeping it Local! We regularly host community events and fundraisers featuring local food trucks, bands, and charities. Check out some of our latest events, and make sure you don't miss the nest one, on our Community Involvement page!
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9777 South Memorial Dr.

Tulsa, OK

74133

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Showing 2,458 reviews

August 24, 2023

Experience was great. Kenny was great to work with. Will recommend to my friends and family. More

by terri13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department was wonderful to work with.
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Aug 24, 2023 -

Tulsa Hyundai responded

We're delighted you had a great experience with Kenny, Terri. Thank you for the recommendation. We look forward to serving your friends and family!

August 21, 2023

The service department is really improving! Finally, some good customer service even with the construction going on. More

by JAS119671
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Tulsa Hyundai responded

Jas119671, we're thrilled to hear about your positive experience with our service department! We're working hard to enhance our customer service even during the ongoing construction. Your feedback means a lot to us. If you have any more suggestions or comments, please don't hesitate to let us know. Thank you for your support!

August 18, 2023

Salesman Jimmy was awesome. He was not pushy at all and listened to all our questions. Very knowledgeable. More

by brinkleyshane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Aug 18, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience with Jimmy and our Tulsa Hyundai team, Shane! We are pleased to hear that he was knowledgeable, listened to your needs and answered all your questions. We know you will love your new Hyundai. If we can be of further assistance, please let us know.

August 18, 2023

It’s a little confusing getting around with all the construction. I could tell my car slipped through the cracks and was forgotten about, which is fine sometimes that happens, what matters to me is if More

by kdawg625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
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Aug 21, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback about the ongoing construction and your experience,kdawg625. We apologize for any confusion you encountered and any oversight with your car. Your satisfaction is important to us, and we're committed to making things better moving forward. If there's anything specific you'd like us to address or if you have further feedback, please don't hesitate to reach out. We appreciate your understanding and the opportunity to improve your experience.

August 18, 2023

Service department is extremely poor. I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’al More

by john@espo.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Tulsa Hyundai responded

John, we deeply regret to hear about your recent experience with our service department, and we appreciate your loyalty as a valued customer. Please accept our sincerest apologies for falling short of your expectations. We take your feedback seriously and are committed to addressing the issues you've encountered to improve our service quality. Your satisfaction is our top priority, and we hope to regain your trust in us. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to contact us directly. We are here to assist and ensure your future visits meet the high standards you deserve.

August 16, 2023

Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is More

by eterry0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GARY RUTH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Ybarra, Macario Jaimes, Nathaniel Hall
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Sep 06, 2023 -

Tulsa Hyundai responded

We genuinely regret to learn about your less-than-ideal encounter, eterry0. When acquiring a pre-owned vehicle, we advise considering an extended warranty to help mitigate potential expenses arising from routine wear and tear. Our goal is to ensure that all our customers have a positive experience, and we apologize for your inconvenience.

August 14, 2023

Great people. However, you need to get the buildings finished. You also need to make it a faster experience. It took me over 2 hours to buy the car when it shou More

by msteele456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dangelo Boyles
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Aug 14, 2023 -

Tulsa Hyundai responded

Congratulations on your new Genesis, Mstelle456! We appreciate your business and apologize for inconvenience with our remodel and the longer than expected purchase process. We hope to have our new facility completed in the Fall, hopefully before your first service appointment! Thank you for trusting our team with your vehicle needs, if we can be of further assistance, please let us know.

August 10, 2023

Good people. Construction makes access difficult. It also extends the wait time. Looking forward to end of construction. More

by BILLPENNINGTON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
Report | Print
Aug 11, 2023 -

Tulsa Hyundai responded

Hi Bill. Thank you for sharing your thoughts. We're pleased to hear that you've had positive experiences with our Tulsa Hyundai team. We apologize for any inconvenience caused by the ongoing construction, which has impacted access and wait times. Your patience is greatly appreciated, and we too are looking forward to the completion of the construction to provide you with an even smoother experience. If you have any further feedback or if there's anything else you'd like to share, please don't hesitate to let us know.

August 10, 2023

Cooper was great. The waiting area was hot, small, limited to little to no Wi-Fi and crowded. More

by Tristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Tulsa Hyundai responded

Tristy, we apologize for the discomfort you experienced in our waiting area. We're actively working on enhancing the waiting area to ensure a more comfortable and spacious environment, along with improved Wi-Fi access. We appreciate your patience and understanding, and we hope that your next visit will be in our new state-of-the-art facility opening this Fall. Thank you for being a valued Tulsa Hyundai customer:)

August 10, 2023

Cooper was great! Entire facility and parking under construction - obviously not ideal for dealer however, conditions are deplorable nonetheless. Will not be going ba More

by BRYANRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Tulsa Hyundai responded

Hi Bryan. Thank you for your feedback about Cooper and your experience. We apologize for the ongoing construction inconveniences and the unexpected issue you encountered with your tire. Your safety and satisfaction are our priorities. We should have all of our construction wrapped up this Fall and we hope for the opportunity to serve you again and ensure a better experience. If I can personally help in any way please reach out. Daniel Albert General Manager 918-995-2832.

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