Tulsa Hyundai

Service took too long for a simple oil change and diagnostic test. We were charged for a diagnostic test without authorizing the charge. The price write up for the work needed was exorbitant and much diagnostic test. We were charged for a diagnostic test without authorizing the charge. The price write up for the work needed was exorbitant and much more expensive than competitors that we priced (it was double others). They did not reset our car and we're still getting notifications that service is needed when starting the car. We're certain to never return to the dealership for service despite the reduced cost of oil changes. More

Place is complete chaos. Takes forever to do anything. Hopefully it gets better when construction is completed. Takes forever to do anything. Hopefully it gets better when construction is completed. More

The work done is solid. That said, communication was a huge issue during my last service. I had no idea what was going on, and I was unable to reach anyone for days despite That said, communication was a huge issue during my last service. I had no idea what was going on, and I was unable to reach anyone for days despite calling and leaving messages. That was frustrating. There is a new small scratch on my car that wasn't there. I can't prove it so didn't bring it up. I have also had issues brought up in the past that ended up not being checked so far as I can tell as the issues persist. One good thing from my last service was Frank, the manager. He was trying really hard I could tell. Helped me with a loaner which was necessary since I didn't have a car from 2 weeks. My first service consultant didn't offer, and said it wasn't possible when I asked. More

Our car was not covered by the formally promised replacement of motor. If the second one, the company put in failed. This was a great disappointment and leads to us never purchasing this brand again replacement of motor. If the second one, the company put in failed. This was a great disappointment and leads to us never purchasing this brand again. I felt sorry for the employees who have to stand by these decisions which are made elsewhere by the corporation. More

I never get an update on my car I get hung up on and lied too every time I bring them my car worst service ever too every time I bring them my car worst service ever More

The worse experience every time is getting down, almost 3 hours I had to expense there. hours I had to expense there. More

Excellent is how I would rate the service that I received while purchasing my new car! while purchasing my new car! More

I was pleased with the work that was done to prepare for my sale. I also appreciate the offer made on my trade in and the sale itself went by quickly. No pressuring salesmen, or accounting guy. I would buy my sale. I also appreciate the offer made on my trade in and the sale itself went by quickly. No pressuring salesmen, or accounting guy. I would buy from Tulsa Hyundai, again. More

I realize you are under construction, but my husband is in a wheelchair and the temporary ramp to temporary waiting room is dangerous. Had I known the situation, I would have had someone come to the house in a wheelchair and the temporary ramp to temporary waiting room is dangerous. Had I known the situation, I would have had someone come to the house and stay with him, and come by myself. More

Unorganized and extremely overwhelmed service department. It seemed like most of the advisors were veru inexperienced. It seemed like most of the advisors were veru inexperienced. More