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Tulsa Hyundai

Tulsa, OK

3.7
2,458 Reviews
We are so proud to be Tulsa, Oklahoma's premier Hyundai Dealership! We have everything you could possibly want and need to get started or continue along, on the car-buying adventure! Our friendly, caring and committed Sales Staff has many years of experience providing top-notch customer service. Whether you choose to browse through our New and Used Inventory online or get Directions to come to visit us, be sure to check out the Blog page where we continuously update our customers with How-To's, Manufacturer News, and What's New at Tulsa Hyundai. At Tulsa Hyundai, we are passionate about providing the best car-buying experience possible, but we are equally dedicated to our community. It is our mission as your regional Hyundai dealer to go one step further than any other dealership by Keeping it Local! We regularly host community events and fundraisers featuring local food trucks, bands, and charities. Check out some of our latest events, and make sure you don't miss the nest one, on our Community Involvement page!
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9777 South Memorial Dr.

Tulsa, OK

74133

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Showing 2,458 reviews

October 22, 2023

Under construction. Under construction. Hard to navigate. Also, my vehicle still has a problem that hasn't been fixed. More

by thatsgreat
Recommend Dealer
No
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barham
Oct 23, 2023 -

Tulsa Hyundai responded

I understand your concerns, and I'm sorry for the inconvenience. Please reach out to your service writer or our service manager so we can get this issue resolved promptly. Your satisfaction is our priority. Thank you for your patience.

October 21, 2023

Our salesperson Z was wonderful! He was patient, authentic and fun! We enjoyed our interaction with the finance guy, Ethan, he was excellent. The process was clumsy due to the cons More

by Renacook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan, Azenabor Momodu
Oct 23, 2023 -

Tulsa Hyundai responded

Thank you, Renacook! We appreciate your feedback. We're delighted to hear that Z and Ethan provided you with a positive experience. We apologize for any inconvenience due to the construction impacting the process efficiency. Your understanding is much appreciated, and we look forward to providing you with our usual efficient service once the construction is completed. Enjoy your new Hyundai!

October 20, 2023

Excellent work. Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was d More

by JAMES_HILDERBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tulsa Hyundai responded

Thank you for your kind words, James! We're thrilled to hear that your engine replacement went smoothly and that our staff provided excellent service. Saving you money by identifying the recall issue is always our goal. We appreciate your trust and business!

October 19, 2023

They were very nice and they did everything I needed them to do, however, when it came to keeping me updated, I had a hard time. I would have to call several times before anyone would call back, if anyone ca More

by Bakedpotato405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback with us, Bakedpotato405. We're pleased to know that we met your service needs, and we appreciate your kind words about our work. We apologize for any inconvenience regarding communication and will strive to improve in this area. Your input helps us enhance our customer experience, and we look forward to serving you in the future.

October 13, 2023

Process was rushed and there was no personal or professional relationships made during the process. Car was delivered with sticker still on windshield. Took car home then had to service with oil ch More

by titus3233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dangelo Boyles
Nov 17, 2023 -

Tulsa Hyundai responded

We're truly sorry to hear about your experience, Titus. It's disappointing that your car purchase process felt rushed and lacked the personal touch we aim to provide. Your feedback is invaluable, and we're taking this seriously to improve our approach. We apologize if there was any oversight regarding the car's maintenance and the inconvenience it caused you. Please allow us the opportunity to make things right—your satisfaction matters to us.

October 10, 2023

I've had my car in twice for the same thing and they can't seem to figure it out even though I'm telling them what the problem shows up as from every other diagnostic/ coder. They keep telling me they c More

by m.nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Oct 23, 2023 -

Tulsa Hyundai responded

Hello, m. nickols. Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience you've experienced with your vehicle. We'd like to clarify that during your previous visits, our diagnostic tests revealed low oil as the issue, and we recommended and performed an oil change, which resulted in the warning lights being cleared. If you are still encountering the same problem, please give our service department a call at (918) 995-2725. Thank you.

October 08, 2023

Tulsa Hyundai gives very good service. Each time, I have taken my car in. The work is thorough. Never had any problems. More

by liz_dewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Oct 09, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, Liz! Providing reliable and thorough service is our top priority, and we're pleased to hear about your positive experiences. Let us know if we can be of further assistance.

October 07, 2023

Hannah was very nice and helpful. The waiting area was clean but all the furniture looked old. I realize it is temporary. More

by tweetyalice52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 09, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, and we're glad to hear that Hannah provided you with great service. Thank you for your understanding regarding our temporary waiting area setup. We're continuously working to improve our facilities and look forward to our re grand opening happening soon!

October 06, 2023

I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle More

by TSMCKINNEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Matsler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Tulsa Hyundai responded

We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.

October 01, 2023

Told me 1 hour, took almost 3. Did not communicate the delays. Construction and congestion More

by martin.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 10, 2023 -

Tulsa Hyundai responded

Hi Martin.west. We appreciate your feedback, and we have conveyed it to all of our recently onboarded service advisors. This valuable input will serve as a coaching tool to enhance communication levels in the future. Thank you for your contribution in helping us improve our service.

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