Tulsa Hyundai

Medicwife Our sales man was very friendly and helped us get out of the car we were in and into a brand new 2017 Santa Fe. All the staff was actually super nice Our sales man was very friendly and helped us get out of the car we were in and into a brand new 2017 Santa Fe. All the staff was actually super nice. More

Not Impressed I purchased my vehicle in May 13, 2013. On June 25, 2013 it was taken into Don Carlton Hyundai of Tulsa (no longer in business bought out by Tulsa Hy I purchased my vehicle in May 13, 2013. On June 25, 2013 it was taken into Don Carlton Hyundai of Tulsa (no longer in business bought out by Tulsa Hyundai, My steering wheel was off center to the left and pulled to the right. I had been having this problem since I purchased it. I had 2943 miles on vehicle. I was told by the first service technician that when my steering wheel had been "stabbed" when my car was being manufactured it was not straight. I demanded a refund or replacement and notified customer service. They got in contact with the dealership. I was then told the tech did not know what he was speaking of. They rotated my tires, centered steering wheel and performed an alignment. I ask what if this happens when I buy new tires I was advised car was repaired and I should not have a problem but if I did it was in agreeance with Hyundai Customer Care and the Dealership that repairs would be made at no charge to me. It drove straight as an arrow for the next 3 years then As fate would have it I had to put new tires on the vehicle at 44,000 miles. I purchased tires at Hibdon, immediately car pulled to the right and steering wheel was off center to the left. Not wanting to deal with Hyundai it was taken to Robertson for alignment. Still not repaired it was taken to Hibdon. Still not repaired we took it to Tulsa Hyundai where Don Carlton use to be. They were told it was pulling to the right and steering wheel was off center and to the left. They did an alignment and we were charged $72.66. When my son made me aware of this I called in the same day and talked to the Service Manager Brian Finley. I explained the situation to him. I was yelled at and talked over. He told me they were Tulsa Hyundai not Don Carlton and since I did not buy the car there and they did not make agreement that I would be charged. He told me that because my undercarriage was dirty it had put it out of alignment. In all my 30 years of buying a new car every 2-4 years I had never heard such a thing. I advised him that I was ill and he kept on at me telling me it only needed alignment and he would not refund and would not check with customer car because I had not made arrangement with them and I had not purchased the car from them. End result I went into a panic attack and had a nose bleed. I had no choice but to succomb to the abuse and let him have his way. Well, the car is still pulling to the right and steering is off center to the left and I am terrified to call in for to them for repair. I am ill and I cannot take the abuse. More

When no other Dealership could Step UP! Mr. Ron Regan were very pleasant and personable we had a very good time during the entire process. He made my visit there comfortable and I felt like Mr. Ron Regan were very pleasant and personable we had a very good time during the entire process. He made my visit there comfortable and I felt like I was just as important as anyone else.Past experiences were not so comparable. It was refreshing and most appreciated. Thank you! and Mr. Michael Smith as well. More

Pleasant service Satisfied with the pleasant atmosphere in which to make a purchase. The process is not stressful and moves smoothly from beginning to end. Overall Satisfied with the pleasant atmosphere in which to make a purchase. The process is not stressful and moves smoothly from beginning to end. Overall a good experience. More

Claudia garcia The whole experience of buying a brand new car was exciting and chuy the salesperson made it so easy, he was very friendly. He answered all the questi The whole experience of buying a brand new car was exciting and chuy the salesperson made it so easy, he was very friendly. He answered all the questions I had, and definitely went out of his way helping me out. More

Great purchase experience I was very pleased with my lease/purchase experience. I felt very comfortable and actually enjoyed the time I spent with the sales person. Jacky was I was very pleased with my lease/purchase experience. I felt very comfortable and actually enjoyed the time I spent with the sales person. Jacky was very friendly, down to earth, and just fun to be with. He didn't put any pressure and actually suggested the most sensible financial options to meet my needs. More

Shaunda review Great experience. First Hyundai to own and I would definitely recommend this dealership. Very helpful and attentive. Everyone went above and beyond to Great experience. First Hyundai to own and I would definitely recommend this dealership. Very helpful and attentive. Everyone went above and beyond to make sure I was happy with my purchase. More

Love my Veloster I was very pleased with the dealership's willingness to help get me the car that met my needs. Although I walked in with my eyes on the Elantra I am h I was very pleased with the dealership's willingness to help get me the car that met my needs. Although I walked in with my eyes on the Elantra I am happy that we looked at the Veloster. I finally feel like I got to pick the car I wanted rather than take the car I could "afford" due to my financial situation! More

Good Salesman Brian Blackwell is the best salesman I have ever dealt with. The only reason we came back to buy the car. Beware of the finance people. They will try Brian Blackwell is the best salesman I have ever dealt with. The only reason we came back to buy the car. Beware of the finance people. They will try to sell you things and not tell you about .Look at contract real, real close. More

Hyundai elantra buying experience. Good, nice sales people. Worked with me to get a good deal on a new car. I highly recommend going there if looking for people that will work with you Good, nice sales people. Worked with me to get a good deal on a new car. I highly recommend going there if looking for people that will work with you to get what you really want. More