Tulsa Hyundai

Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air conditioned seats. Which are still not working. Waiting for yet another back ordered part. This should not reflect negatively on Steven. I understand he's just following the corporate technical team's instructions More

Salesmen were great. Went car shopping on a day with bad weather and they still made sure it was a warm and pleasant experience. Went car shopping on a day with bad weather and they still made sure it was a warm and pleasant experience. More

I bought a used vehicle from Tulsa Hyundai and successfully did the entire process remotely before I went to the dealership to pick up the car. It was a good experience and I am happy. Thank you J successfully did the entire process remotely before I went to the dealership to pick up the car. It was a good experience and I am happy. Thank you Jimmy and David. More

Amazing service and super helpful Reginald was amazing to work with, he made the process super simple and enjoyable work with, he made the process super simple and enjoyable More

Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

Made the buying process easy; great customer service throughtout the process. Thank you Jimmy! You're the best. throughtout the process. Thank you Jimmy! You're the best. More

Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the s The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences. More

Upon arrival, I was told we would be informed of progress as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle woul as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle would be ready, but never received a call. Upon calling to check on my vehicle, I was told they needed it for another week. Finally got my vehicle back and they had also rotated my tires. The inspection showed all green only to have one of the tires blow out on the highway two days later. More

This dealer recommends the maximum services with every visit, and the prices are higher than non-dealer prices. visit, and the prices are higher than non-dealer prices. More