2 Reviews of Tulley Mazda - Service Center
Horrible service, THE WORST. Where do I begin? The fact that their finance manager billed me TWICE for ONE car, which resulted in a big temporary hit to my credit, messing up Where do I begin? The fact that their finance manager billed me TWICE for ONE car, which resulted in a big temporary hit to my credit, messing up my purchase for a dream home? Do I start with the fact that they're refusing to warranty a basic repair that is a common issue on my car make? Or let me tell you how they didn't even let me test drive the car I bought "because it was limited edition" Really, Then when did it already have 8 miles on it when I bought it. The real reason they didn't let me test drive it is, I was a younger kid and they clearly didn't think I had the money to buy the car. Oh no, I should tell you about how John Peavey, their service manager told me that "I'm not welcome" to come in for WARRENTY work on my car after our follow-up dialog on this matter. Which is illegal. Per federal law, I can go to ANY Mazda dealer in the country for my agreed upon 3 year 36k mile warranty. NEVER EVER DO BUISSNESS HERE!! I PROMISE YOU WILL REGRET IT WITH EVERY FIBER OF YOUR BEING! This dealership is truly the definition of the scummy , deceitful, and dog and pony shows of the car dealerships of yester-years we've all known and heard of, and then ramps it up 10 fold. More
Awful Service Awful service department. Scheduled a recall appointment online it went smooth I requested a courtesy car as well. I went in to drop my car off and Awful service department. Scheduled a recall appointment online it went smooth I requested a courtesy car as well. I went in to drop my car off and they told me they just gave away the last courtesy car when I had a confirmed email saying I would get one. They did nothing to rectify the situation told me people usually call to re confirm. Why would I need to call I have it in writing on an email. I left waste of time no attempt to rectify the situation. More