2,242 Reviews of Tucson Subaru - Service Center
Great service. Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise wa Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise was very much valued in not only getting the paperwork ready but in demonstrating the cars features. His patience and personality were valued and appreciated. Thanks, Eva and Alfredo More
Another extraordinary service experience at Tucson Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appoi Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appointment, quoting a cost estimate, and offering me a complimentary loaner vehicle. On the date of my appointment I was greeted promptly by my go-to service advisor Dan Ford who, after confirming the service work to be performed, directed me to Chris at the loaner desk. I was on the road in the loaner within 10 minutes of my appointment time. Later in the day, the drop off of the loaner and pickup of my Forester was just as efficient and convenient. What’s not to like? Bill B. More
My specific need was handled promptly and cheerfully by Matt. He provided a loaner car if needed. Matt. He provided a loaner car if needed. More
After two failed attempts by Safelite to replace my cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment time and J. Yee had me in a loaner car in no time. Because of the issues with Safelite, I asked Dan to verify the part number of the windshield to be installed before proceeding with the replacement. Dan phoned me and confirmed the correct windshield was being installed. Upon inspecting my new windshield when picking up my car, you would never know any work was done. Everything looked perfect! Another great service experience at Tucson Subaru! More
Another great service visit with Service Advisor Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her sinc Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her since summer, and glad to see she is still there. The work was estimated at 5-6 hours and was completed while I worked in the customer lounge in less than 3 hours. More
I had my car in to get the Cilajet Ceramic Protective coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and com coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and communication throughout is great! More
The staff is courteous, efficient and did a great job maintaining my automobile. Nice comfortable facility and I was treated with respect. I’ll definitely be back. maintaining my automobile. Nice comfortable facility and I was treated with respect. I’ll definitely be back. More
Diego was friendly and helpful; still learning. He worked hard at resolving issues. Personable and willing. He worked hard at resolving issues. Personable and willing. More
Darian was efficient and answered my questions for my 1 year old Subaru Outback. Thanks Darian and service team. year old Subaru Outback. Thanks Darian and service team. More
Dan Ford was my service advisor for this scheduled service & detailing visit. Dan and all the other Service Advisors & associates have been the best in the sales & service for me for 8 years so far service & detailing visit. Dan and all the other Service Advisors & associates have been the best in the sales & service for me for 8 years so far. Thank You Tucson Subaru service staff. 2013 Subaru Outback Venetian Pearl Red More