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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,242 Reviews

2,242 Reviews of Tucson Subaru - Service Center

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April 06, 2024

Great service. Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise wa More

by Alfredo.benavides
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Tucson Subaru responded

Thank you so much for your extraordinary review. Kevin McD

March 28, 2024

Another extraordinary service experience at Tucson Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appoi More

by Bill B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Tucson Subaru responded

Thank you for the review!

March 25, 2024

My specific need was handled promptly and cheerfully by Matt. He provided a loaner car if needed. More

by TucsonLynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

After two failed attempts by Safelite to replace my cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment More

by Bill B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Yee
Mar 19, 2024 -

Tucson Subaru responded

Thank you for the review!

March 11, 2024

Another great service visit with Service Advisor Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her sinc More

by JuliaConway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Tucson Subaru responded

Thank you, Julia!

February 26, 2024

I had my car in to get the Cilajet Ceramic Protective coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and com More

by Hollyhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tucson Subaru responded

We appreciate it! - Brittney

February 20, 2024

The staff is courteous, efficient and did a great job maintaining my automobile. Nice comfortable facility and I was treated with respect. I’ll definitely be back. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Sarah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tucson Subaru responded

Thank you Charlie!

February 11, 2024

Diego was friendly and helpful; still learning. He worked hard at resolving issues. Personable and willing. More

by priggins18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tucson Subaru responded

Thank you so much!

February 10, 2024

Darian was efficient and answered my questions for my 1 year old Subaru Outback. Thanks Darian and service team. More

by amsatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tucson Subaru responded

Thank you very much!

February 09, 2024

Dan Ford was my service advisor for this scheduled service & detailing visit. Dan and all the other Service Advisors & associates have been the best in the sales & service for me for 8 years so far More

by Tucson Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Balance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Tucson Subaru responded

Thank you for the Review!

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