Tucson Subaru - Service Center

Impressive Level of Customer Service I have a 6 mo old Legacy that I love. A few days ago the tire pressure alert appeared on my dashboard. I called the service department and they told m I have a 6 mo old Legacy that I love. A few days ago the tire pressure alert appeared on my dashboard. I called the service department and they told me to just bring the car in without an appointment. I was assisted by several service department employees. After discovering a nail in my tire, they found that they did not have the replacement tire in stock. I was immediately provided with a 2016 Forester as a loaner car. Anthony Marquez gave me his business card and kept me updated. I picked up my Legacy today and Anthony got me in and out in no time, with a brand new tire. I have been very impressed with everyone I have dealt with at Tucson Subaru and would recommend this dealership to everyone. More

Excellent service I brought my car in to service because rear seatbelts in my vehicle were not properly retracting. Because of this, my children would have a very hard I brought my car in to service because rear seatbelts in my vehicle were not properly retracting. Because of this, my children would have a very hard time buckling up and would have to re-tighten their seatbelts periodically. Dan Ford was the service advisor I worked with. He was very knowledgeable, professional and was able to quickly have the problem verified and parts ordered. When I returned to have the repair made I was surprised by just how quickly the vehicle was taken back and the repairs completed. The kids are very happy to have seatbelts that work properly, and I am glad that they are as safe as possible now. Dan definitely made the entire process painless and was great to work with. Thanks Dan! More

Care That Counts I had an issue with my dashboard warning lights caused by a defective gas cap. "Garrett" in the service department at Tucson Subaru was amazing. He sc I had an issue with my dashboard warning lights caused by a defective gas cap. "Garrett" in the service department at Tucson Subaru was amazing. He scheduled me ASAP, made sure my costs were reasonable and gave me options if a similar problem occurred again. Great people at Tucson Subaru! I will be back if needed. - walt snover More

Excellent customer service. Fast. Clean. Friendly. I had an amazing experience today And a hangout place for the kids was a bonus!Will be back!!! customer service. Fast. Clean. Friendly. I had an amazing experience today And a hangout place for the kids was a bonus!Will be back!!! More

Great Service and friendly staff! I went in for an oil change and tire rotation.. They drove me to the mall so I was able to shop while I waited. I went in for an oil change and tire rotation.. They drove me to the mall so I was able to shop while I waited. More

Excellent, prompt services From in the door to out the door, the wait was half of what I was expecting. Everyone was friendly and helpful. Plus the free wifi and amenities wer From in the door to out the door, the wait was half of what I was expecting. Everyone was friendly and helpful. Plus the free wifi and amenities were nice. More

Highly recommended Many thanks to Greg Stewart for fixing a bent ignition key, quickly and at no cost. Very pleased with all of the folks at Tucson Subaru. Many thanks to Greg Stewart for fixing a bent ignition key, quickly and at no cost. Very pleased with all of the folks at Tucson Subaru. More

Fixed my car for $120 cheaper than expected!! My service advisor Dan Ford was extremely polite and made the whole experience extremely simple. I was back home with my car within an hour and a half My service advisor Dan Ford was extremely polite and made the whole experience extremely simple. I was back home with my car within an hour and a half (of leaving my house) and they fixed the issue for Free. Also upon arriving both times I was greeted politely and even though Dan was my advisor everyone else was extremely happy and helpful. I don't know much about their sales team; however, If the sales team is anything like their service team you are in Good Hands. More

Repair issues to new vehicle i took my 2014 Forester to them for electrical issues. I was at the dealer all day. They could not find the problem. I was frustrated. They allowed me i took my 2014 Forester to them for electrical issues. I was at the dealer all day. They could not find the problem. I was frustrated. They allowed me to trade out of my 2014 and into a 2015. It was the easiest car deal I have ever done. No money out of my pocket and many perks, and at cost deals from them. I was so impressed with Kevin Woessner and how he handled the job. His supervisor, Loren Henry, was great also. The day wasn't easy and the decision wasn't easy, but the team there made a bad day into a good day More

Exceptional customer service We purchased a new 2014 Subaru Forester. We have only gone to the dealer for scheduled maintenance but each time we have been extremely pleased by th We purchased a new 2014 Subaru Forester. We have only gone to the dealer for scheduled maintenance but each time we have been extremely pleased by the courteous attention that we received. The service advisors have gone out of their way to make sure we are happy. A good car and great service. What more could you want? More