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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,242 Reviews

2,242 Reviews of Tucson Subaru - Service Center

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September 28, 2016

Excellent service I would like to commend Larsen at Subaru service. He was amazing and excellent at his job and also customer satisfaction. Made my experience awesome More

by Malik Keshwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larsen Al Najjar
September 20, 2016

Customer Service My experience with this dealership was totally remarkable - the facility was very clean, neat, and organized as the same with the employees. My servic More

by BW@AZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2016

Warranty Work I have a 2015 WRX that was having clutch issues. Dropped it off at Tucson Subaru, they provided me a loaner car and a day later my car had a new clut More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other female service person
September 10, 2016

a good job done got my repair work and new bumper strips done - always nice to visit love my Subaru and the dealership is very professional good service every time More

by suncatcherjanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larsen Al Najjar
September 08, 2016

positive review I've been in Subaru Company because I had the tire light on, and I wanted to connect my phone to the car. Larsen was the one who had assisted me; he i More

by Britteny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larsen Al Najjar
September 07, 2016

Drop-in service request When I purchased my 2013 Subaru from Tucson Subaru in February of 2016, I didn't notice the wheel locks on the tires/rims of my vehicle. I finally More

by Tucson Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2016

Phone book upload I've been in the Tucson Subaru Company to upload the phone book on my car; Larsen was the service assistant who had assisted me in this process. I wou More

by Ragdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larsen Al Najjar
August 11, 2016

SCOTT GREGG, SERVICE MANAGER FROM MY FIRST MEETING WITH SCOTT, I HAD THE FEELING TRHAT THIS WAS A PERSON WHO WANTED TO BE OF SERVICE TO ME AND MY VEHICLE NEEDS. VERY EASY TO TALK More

by JOE BOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

Amazing dealership . After several issues with tire pressures, the dealership responded to my frustrations promptly and mounted four new tires on my Forester. Never in More

by Lauren coyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wilson
Jul 21, 2016 -

Tucson Subaru responded

Thank you so so much Lauren for your patience in dealing with this issue....we are not perfect but strive to be. Customer like you make it a pleasure...Always enjoy your company and conversation when you are in for service!

July 13, 2016

Went above and beyond! Came in from out of town to have the car serviced and new tires put on. There was a slight mix up with scheduling but Marcos saw to it that everythin More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Romero
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