2,242 Reviews of Tucson Subaru - Service Center
Great job. Short turn-around. After my first visit at which I was given erroneous information about their service waits I was asked to try again. I did and they have their act toge After my first visit at which I was given erroneous information about their service waits I was asked to try again. I did and they have their act together. I had an appointment, was seen on time and was done in half the time they estimated. Good job guys! More
Top-Rate Service We purchased our Outback at Tucson Subaru and have always had great service, sales and maintenance. Our last visit was for general maintenance. We we We purchased our Outback at Tucson Subaru and have always had great service, sales and maintenance. Our last visit was for general maintenance. We were welcomed right away, and the service team took very good care of us. More
Tucson Subaru is Superb Sales Bob Wilson and continued service staff are incredible. My last visit for a recall, and service was wonderful. I am sorry I can not remember my Sales Bob Wilson and continued service staff are incredible. My last visit for a recall, and service was wonderful. I am sorry I can not remember my service tech's name (he had just been on staff for a few weeks, I think maybe Scott) ) but handled everything outstandingly like a pro! A couple of gentleman helped me look into purchasing tires for a long time and was very very helpful too. More
Excellent thorough service, a pleasure to deal with I drove a long distance to get some long overdue maintenance on my Forester. Vickey and her team efficiently handled all that I asked on my list(it wa I drove a long distance to get some long overdue maintenance on my Forester. Vickey and her team efficiently handled all that I asked on my list(it was long) and then did xtra to ensure my car was serviced properly and in a timely manner, all the time communicating with my husband as asked. I highly recommend them to any Subaru owner...I WILL gladly make the drive again to get THAT kind of service More
TOnly Subaru Dealer in Tucson Can Charge Whatever They Want If you live in Tucson, you may want to avoid buying a Subaru. This is the ONLY dealer in town and they charge at least 25% more than dealers in other If you live in Tucson, you may want to avoid buying a Subaru. This is the ONLY dealer in town and they charge at least 25% more than dealers in other locations for service and they take 3 hours to do a simple oil change. More
Excellent service as always! Great service. Friendly staff. Couldn't ask for anything more. Love this dealership. So happy I found them in Tucson. Service advisor Jade Hilliard wa Great service. Friendly staff. Couldn't ask for anything more. Love this dealership. So happy I found them in Tucson. Service advisor Jade Hilliard was exceptional. More
Terrific experience in Part and Service depts after purchase I returned to Tucson Subaru dealer a few days after purchasing my 2017 Forester to buy some interior accessories. I had already compiled a potential l I returned to Tucson Subaru dealer a few days after purchasing my 2017 Forester to buy some interior accessories. I had already compiled a potential list of items and got great assistance from Scott Buford in making my final selections to maximum my dollars spent. Scott also was able to provide installation assistance along with a helping hand from Kevin and take all the packing trash away. When you normally buy parts you do not get any further assist - this was wonderful service. I also saw that the customer ahead of me got the same terrific service as Scott provided him with a print out of downloaded installation instructions for his parts orders - again, above and beyond. More
Class for new owners Larsen Al Najjar was the service assistant who help me learn more about the electronics of my 2017 Subaru Forrester. He was very knowledgeable and a Larsen Al Najjar was the service assistant who help me learn more about the electronics of my 2017 Subaru Forrester. He was very knowledgeable and a very good teacher. After he explained a process and demonstrated it, he had me try it. It took me several times, but he was patient and encouraging until I got it right. I'm keeping his card with my other important auto documents. More
"A helping hand." Gil didn't seem like the usual "car salesperson". He listened to me and then did something about it. He was honest and very informative about Subaru's Gil didn't seem like the usual "car salesperson". He listened to me and then did something about it. He was honest and very informative about Subaru's. I didn't feel like running away while negotiating, which I've done in the past with another large car dealership. This is the second pleasant experience I've had buying from this Subaru dealership. Thank you Gil. I started with a repair and ended up with a new car, so the reason is somewhat ambiguous. More
great service at Tucson Subaru This visit to the dealership was for a weak battery and oil/filter change. The Service Advisor was outstanding !! All steps of the service were explai This visit to the dealership was for a weak battery and oil/filter change. The Service Advisor was outstanding !! All steps of the service were explained and all prices for parts/service were shown.Waiting area is great! More