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2,242 Reviews of Tucson Subaru - Service Center
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July 18, 2017
Darla Helped Darla really helped me understand the features of my new Subaru. Although I read the manuals, I always do better with hands-on help. Thanks! Darla really helped me understand the features of my new Subaru. Although I read the manuals, I always do better with hands-on help. Thanks! More
by Diana
Employees Worked With
July 16, 2017
Thank you Darla Darla was extremely courteous, pleasant and very thorough in explaining all the features of the vehicle. Subaru should be proud to have employees like Darla was extremely courteous, pleasant and very thorough in explaining all the features of the vehicle. Subaru should be proud to have employees like Darla. More
by Sara
Employees Worked With
July 13, 2017
Darla has the "SUBARU ROSETTA STONE" for the Owners Manuals! In section 10-3 (somewhere between pages 200 and 250) of the "The Subaru Owners Manual" you will read, "It is recommended that a coat of wax be applie In section 10-3 (somewhere between pages 200 and 250) of the "The Subaru Owners Manual" you will read, "It is recommended that a coat of wax be applied at least once a month". In section 7-9 you will read, "You should perform the following checks and adjustments every day before you start driving....Check that no small animals enter the engine compartment". Really, every day? That is what it says! My new Outback is like a giant Smart Phone with wheels on it. Darla is there to sort all of this out with you and demonstrate all the wonderful capabilities of your new vehicle. Sure, some people just use their Smart Phones only to talk. And, that is a shame. There are books that can bring salvation to the faithful. But, the Subaru Owners Manual(s) are the product of mere exceptional mortals. Darla is a former school teacher who loves what she does at Tucson Subaru. If you buy a Subaru, you will agree with me and love what she does at Tucson Subaru for you too. Kevin Muldoon More
by Kevin Muldoon
Employees Worked With
July 11, 2017
Review of all the attributes of our new Subaru Darla Muckley did a fine job of reviewing how everything worked on our new Subaru. We came away with a better understanding of all the featured avai Darla Muckley did a fine job of reviewing how everything worked on our new Subaru. We came away with a better understanding of all the featured available on our new automobile. More
by jamesdriver
Employees Worked With
July 06, 2017
Love Encore Delivery Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of the navigation system and hands free voice features, which I had been slow to try. More
by John Clark
Employees Worked With
July 04, 2017
Came for a recall -- left with a new car Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting ar Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting area, I decided to look at a 2017 Forester. Just looking, I thought. A few hours later, I drove away with a new 2017 Forester. Gil made the entire buying experience easy and stress-free. He really knows the Forester. And Curt made the intricacies of buying a car in Arizona when you live in New Mexico straightforward. Thanks to all for satisfying experience. More
by BetsyMay
July 02, 2017
Love Encore Deleivery Darla did a great job of going over all of the cars new features. She was very informed and a pleasure to work with. She offered to be on call for add Darla did a great job of going over all of the cars new features. She was very informed and a pleasure to work with. She offered to be on call for additional questions and we will take her up on that offer. More
by Elgato
Employees Worked With
July 02, 2017
We meet Darly and she very expertly walked us through serera Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for som Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for some other needs and plan to go over them with her. John More
by ready to buy, Jack & Betty W132
June 30, 2017
The Best Service Department Anywhere! I just wanted to thank the Service Department at Tuscon Subaru, and especially the Service Technician, Dan Ford, for the excellent service we received I just wanted to thank the Service Department at Tuscon Subaru, and especially the Service Technician, Dan Ford, for the excellent service we received yesterday. My husband and I live in Silver City, NM (3 hours away), and the AC in our 2014 Forester had not been operating properly. Our vehicle was just out of warranty, and after performing some diagnostic tests, Dan determined that the issue was likely a faulty compressor. He took the initiative to contact Subaru America on our behalf, to ask if they would honor the recently lapsed warranty, and they agreed! Our car was repaired at no cost to us! Needless to say, we were very satisfied customers. However, even if we had been required to pay for the repairs, the kind, courteous, and professional service we received at Tucson Subaru, was excellent. From the loaner that we received, the periodic updates from Dan on the vehicle’s status, and the clean and comfortable waiting area in the Service Department, made our experience one that we will not soon forget. We were able to make the 3 hour drive home in cool comfort! We will happily recommend Tuscon Subaru to any and all Subaru owners who are in need of service. Thank you for running such a great service department! More
by Silver Foresters
Employees Worked With
June 29, 2017
Love Encore Many questions answered (all of them) and several tips and pointers I had been unaware of were given. Thanks to Darla at Tucson Subaru. Bobby Rich Many questions answered (all of them) and several tips and pointers I had been unaware of were given. Thanks to Darla at Tucson Subaru. Bobby Rich More
by bobbyrich
