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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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March 03, 2025

Tucson Subaru is the first dealership i have worked with that has a trainer like Darla to give lengthy and extensive demonstrations of the new vehicle. She is very knowledgeable and personable and is an ex More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Tucson Subaru responded

Thank you for your heartfelt review, I appreciate it. Darla

February 27, 2025

Our service advisor Jesse Friedman is wonderful to work with. Thank you so much. With gratitude and appreciation for your hard work and dedication to deliver exceptional customer service! More

by Jmesich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Tucson Subaru responded

Thank you so much, I really appreciate it! - Jesse

February 18, 2025

Victor Campos as professional, informed, and helpful. He presented good explanations to my questions and concerns. More

by delinn1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victorino Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Tucson Subaru responded

Thank you for the review! - Victor

February 12, 2025

As a customer, Tucson Subaru's sales, service, and parts departments have been consistently outstanding. More

by summersd869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Tucson Subaru responded

Thank you so much for the kind words! - Gavin

February 08, 2025

Darla was right on time. Very personable, very informative, very knowledgeable. She went through the book with me and the instrument panel and I now have a greater appreciati More

by patriciawhetzel
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Tucson Subaru responded

Thank you so much for the wonderful review. I really appreciate it! Darla

January 23, 2025

Darla took the time to go most of, if not all of the features on my new Subaru Forester. Transitioning from the most basic trim model on my 22-year-old truck to a 2024 Subaru has been an adjustment with More

by JP
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Tucson Subaru responded

Thank you so kindly for your wonderful review. I am glad I could help. Darla

January 14, 2025

Everything went smoothly. This included purchasing the car, getting additional equipment installed and going over the car features with Darla. More

by stacey.karp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Tucson Subaru responded

Thank you for the kind review, we appreciate it so much. Darla

January 12, 2025

Darla was a delight and very helpful. She answered every question I had and even more. Tucson Subaru has been amazing! So glad we joined the Subaru family. More

by pjkporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Tucson Subaru responded

Thank you so much for this wonderful review, I appreciate it so much and we are glad you are here. Darla

December 07, 2024

Darla was very helpful with answering questions and very knowledgeable with assisting in navigating screens and options in vehicle More

by Lisa B
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tucson Subaru responded

Thank you so kindly for the wonderful review. Darla

December 06, 2024

Absolutely the best car dealer service I had in years. They are consistently reliable and knowledgeable. I've worked with Dan for the past few years and always find him knowledgeable and very helpful. More

by shelleyisjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Tucson Subaru responded

Thank you for the review!

Dec 06, 2024 -

shelleyisjoy responded

Best car service experience I've had . Consistently knowledgeable, and responsive to questions