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2,242 Reviews of Tucson Subaru - Service Center
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October 02, 2017
Darla's the BEST! Our Love Encore experience at Tucson Suburu was not only informative- it was FUN! Darla answered all our questions, pressed all the buttons to demons Our Love Encore experience at Tucson Suburu was not only informative- it was FUN! Darla answered all our questions, pressed all the buttons to demonstrate how to access all the great features our Outback has and even followed up with more information on questions that we had after our hour session. More
by judithcfisher
Employees Worked With
September 30, 2017
Outstanding Employee Dan is one the reasons we love our Subarus and Tucson Subaru! He is always courteous, knowledgeable and patient; we never feel as though he has to mo Dan is one the reasons we love our Subarus and Tucson Subaru! He is always courteous, knowledgeable and patient; we never feel as though he has to move to the next one on his list. He listens to our concerns and provides options; ensuring that we are comfortable with the service team's recommendations. We feel confident that Dan has our best interest at heart. On top of all that; he's just a heck of a nice guy! More
by Tricia
Employees Worked With
September 29, 2017
Service visit All the service personnel involved in my first service visit were extremely capable, professional and helpful. Chris is a great representative for th All the service personnel involved in my first service visit were extremely capable, professional and helpful. Chris is a great representative for the car and the dealership. More
by Zoomie73
Employees Worked With
Chris Fisher
September 27, 2017
Good, no problems I had an oil change and went fine. However, I left a message for CJ, my sales man, to either call or E-mail me. I ve yet to hear from him. I guess I had an oil change and went fine. However, I left a message for CJ, my sales man, to either call or E-mail me. I ve yet to hear from him. I guess he sold me the car and no longer needs to return requests. More
by still waiting
Employees Worked With
I can t remember his name, but the service rep was polite and business like.
September 27, 2017
Love Encore Training Darla was excellent showing and demonstrating all the features of my new Subaru's infotainment system. This car has a lot of cool stuff and I'm anxiou Darla was excellent showing and demonstrating all the features of my new Subaru's infotainment system. This car has a lot of cool stuff and I'm anxious to use it. Darla was very hands on and gave me several very useful tips. Great session. More
by Donb44
Employees Worked With
September 27, 2017
Excellent service! I had a problem with my. Whichever st 10:00pm and emailed the Subaru service team about it. I got a text response from them the same night and they to I had a problem with my. Whichever st 10:00pm and emailed the Subaru service team about it. I got a text response from them the same night and they told me they would take care of the issue first thing in the morning. Extremely attentive staff! Above and beyond throughout the whole experience. More
by Kyd18
Employees Worked With
Chris Fisher
September 27, 2017
Radio and GPS compatability I've never been able to hear GPS direction on my phone if the car's radio is also playing. I'm about to take a trip, so I stopped by the Subaru deale I've never been able to hear GPS direction on my phone if the car's radio is also playing. I'm about to take a trip, so I stopped by the Subaru dealership to see if someone could help. I was lucky enough to be helped by Nathan Ramirez who quickly figured out the problem, solved it, and had me happily on my way in no time. More
by sparky
Employees Worked With
Nathan Ramirez
September 26, 2017
Thanks excellent. Received very professional help on introducing me to the electronics in my new car. It was very useful and help me a great deal.The agent was very ple Received very professional help on introducing me to the electronics in my new car. It was very useful and help me a great deal.The agent was very pleasant and did a thorough job More
by Bob Richardson
Employees Worked With
September 26, 2017
Love-Encore Delivery Darla was a big help in helping me understand many of the features of my new 2018 Forester. I still have some learning to do but this was a great sta Darla was a big help in helping me understand many of the features of my new 2018 Forester. I still have some learning to do but this was a great start. More
by Tucson Grandma
Employees Worked With
September 26, 2017
First Service Experience I had my tire warning light come on as I drove to work. I called the Dealer Service Dept when I got to the office and had an appointment during my lu I had my tire warning light come on as I drove to work. I called the Dealer Service Dept when I got to the office and had an appointment during my lunch hour. They promptly checked me in and within 10-15 minutes they determined that there were no issues with my tires other than they were below or above the prime limits for air pressure. They explained why this would happen and approved my decision to have it looked at even though it was a simple matter of checking air pressure. They also checked the tires for any leaks, just to be sure they had checked every possibility. They fixed the problem and the light went off. It hasn't come on since either so the situation has been resolved. And with the great protection I have with my Subaru, it didn't cost me anything to have it checked out! They don't make you feel like a clueless woman at this dealership! I really appreciate that! :>} More
by Cindy'sSubaru
