Tucson Subaru - Service Center

Great Service Dan Ford, my service advisor, listened to my concerns about my battery, ran a battery drain test as well as a battery test and replaced my battery. F Dan Ford, my service advisor, listened to my concerns about my battery, ran a battery drain test as well as a battery test and replaced my battery. From the beginning I felt he was there to resolve any issues ---and he did. More

Great Experience Highly recommend this dealership! I have worked with all of them here in Tucson and they are the best! Great service team and sales department. Highly recommend this dealership! I have worked with all of them here in Tucson and they are the best! Great service team and sales department. More

Impromptu oil change Jade, was very helpful and informative when I show up with out an appointment, I appreciate the good service!! The checklist overview of the cars stat Jade, was very helpful and informative when I show up with out an appointment, I appreciate the good service!! The checklist overview of the cars status is a good explanation of the upkeep of maintainence. Thank you Mark Horan More

great service Prompt appointment and service completed in a timely manner. My experience at this dealership has been great from the moment I purchased my Subaru Ou Prompt appointment and service completed in a timely manner. My experience at this dealership has been great from the moment I purchased my Subaru Outback More

Friendly and efficient Every encounter with the service department has been positive, particularly with Jason Mumma. Most recently, our battery died. They were clearly very Every encounter with the service department has been positive, particularly with Jason Mumma. Most recently, our battery died. They were clearly very busy the day we brought it in, but Jason got us in and going with a new battery in less than 90 minutes! This is a great dealership, and I especially like that it is locally owned! More

Prompt professional service The service staff at Tucson Subaru are knowledgeable, courteous and professional. My service advisor, Jade Hilliard, was all the above and more. The l The service staff at Tucson Subaru are knowledgeable, courteous and professional. My service advisor, Jade Hilliard, was all the above and more. The lounge area was very comfortable. More

CONSISTENTLY EXCELLENT SERVICE Tucson Subaru provides consistently excellent service: Jade is always professional, friendly and helpful. Dennis did an outstanding job trouble shooti Tucson Subaru provides consistently excellent service: Jade is always professional, friendly and helpful. Dennis did an outstanding job trouble shooting and correcting my Outback's problem. Best service wait area I've ever experienced.The charging area for electronics helps make the wait time productive. I always enjoy the lounge areas variety of coffees, creamers, cookies and fruit. Tucson Subaru is a consistent winner, and so are their customers. (Always fun to see Jack McVey again too - a sales rep who listens and finds best match for you. Thanks again, Jack!) Nancy Weiss More

Excellent Customer Service If I have one complaint with the service department, or the Tucson Subaru dealership as a whole, it is that they have made it too easy. Everything fro If I have one complaint with the service department, or the Tucson Subaru dealership as a whole, it is that they have made it too easy. Everything from purchasing my vehicle to keeping up on the maintenance has been a breeze; thus leaving my cynical heart bored with nothing to complain about. More

Friendly Service, Comfy Lounge! I recently bought my Subie and it needed to have fog lamps and splash guards installed. The fog lamps take a couple of hours so I was offered a loaner I recently bought my Subie and it needed to have fog lamps and splash guards installed. The fog lamps take a couple of hours so I was offered a loaner car for the duration. I'm an avid reader and the lounge at Tucson Subaru is wonderful so I opted to stay and read. I enjoyed fresh fruit, delicious coffee, and a cookie during my time there. As soon as my car was ready my friendly serviceman came in quietly to let me know. While I was waiting I observed the interactions of other service-folk with waiting customers and each interaction was conducted with quiet respect and all questions I overheard were answered. I don't think I was the only person waiting who had a good experience with Tucson Subaru's Service Department! Even a pooch was happy with the water and kibble available. Believe it or not, I'm looking forward to my scheduled maintenance! More