Tucson Subaru - Service Center

Excellent Service Jason Mumma, our service adviser, as well as the other staff we encountered at Tucson Subaru were courteous and professional. Jason went above and bey Jason Mumma, our service adviser, as well as the other staff we encountered at Tucson Subaru were courteous and professional. Jason went above and beyond to ensure we received timely service and was willing to accommodate my busy schedule. Mr. Mumma ensured my Subaru Forester was ready for a cross country trip so that I could attend military training. I highly recommend Tucson Subaru Service! More

Adding accessories Tooknew vehicle in to have a cargo net, rear bumper guard and door guards added. Staff is always competent and polite. Another good Subaru visit Tooknew vehicle in to have a cargo net, rear bumper guard and door guards added. Staff is always competent and polite. Another good Subaru visit More

Excellent Service It was our first standard service for our new 2017 Subaru Outback, which was provided in thorough detail— and it was quick and easy to understand. I s It was our first standard service for our new 2017 Subaru Outback, which was provided in thorough detail— and it was quick and easy to understand. I stayed there to do some work and enjoyed some of their lobby amenities. Power and USB ports were easily accessible and I also enjoyed a cup of coffee. The service was completed in about 1.75 hours, which is was what I expected. I was also provided detailed results of the service in a quick and efficient manner. We're looking forward to our next visit. Thanks! More

Best Service Team in Tucson I appreciate getting an appointment quickly, and no surprises with the cost. They are efficient, quick and clean. They tell you exactly what took plac I appreciate getting an appointment quickly, and no surprises with the cost. They are efficient, quick and clean. They tell you exactly what took place and offer good advice for future services. I will never drive anything else but Subarus. More

A CONCERN ABOUT THE QUALIITY OF SERVICE WORK Purchased 2015 Subaru WRX, 30SEP14, and I L*O*V*E this car ! Have appreciated and enjoyed my encounters with personnel cited below ! BUT, Purchased 2015 Subaru WRX, 30SEP14, and I L*O*V*E this car ! Have appreciated and enjoyed my encounters with personnel cited below ! BUT, unfortunately there has developed in my mind a concern about the quality of Service Work. An email to Rocky, Loren, Gregg, and Jade will soon be sent. --- Jon B. Wang, M.D. More

Excellent Customer Service Jesse Friedman was polite, courteous, and throrough. I was extremely staisfied with his service and I very much look forward to dealing with him agai Jesse Friedman was polite, courteous, and throrough. I was extremely staisfied with his service and I very much look forward to dealing with him again in the future. My brand new Forrester has a problem with the passenger seat airbag detector, and Jesse went above and beyond the call of duty. I am very confident in his ability to solve this problem and make my car perfect again. More

Needs some changes First thing you see upon arrival is arrows on the signs and pavement pointing one direction and most of the cars in those lanes pointing the other. First thing you see upon arrival is arrows on the signs and pavement pointing one direction and most of the cars in those lanes pointing the other. Nearly had a head on with a service technician bringing a car out when we were driving in. He was going against the arrows. and driving faster than he should have been. This is parking area not a race track. Even with an appointment we still had to wait about 15 minutes before we were seen. We have had our vehicle serviced at Tucson Subaru before but this is the worst service we have ever seen. Once the vehicle was accepted the service was completed in a very timely manner. There was some confusion when we retrieved the vehicle as the attendant kept asking the name of the service supervisor. It must not have been on the paperwork or someone needs glasses and reading instructions. More

Encore review Darla was extremely helpful in going over the operating system for our Forrester She explained each question on the various buttons and was willing Darla was extremely helpful in going over the operating system for our Forrester She explained each question on the various buttons and was willing to review so I understood. If I didn't she said feel free to call or stop by. More