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2,242 Reviews of Tucson Subaru - Service Center
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November 07, 2017
Strange noise. I was fortunate to have my car serviced without an appointment. The noise was probably something caught under the car. Everything is A-OK. Was gone in I was fortunate to have my car serviced without an appointment. The noise was probably something caught under the car. Everything is A-OK. Was gone in about an hour. My lucky day! More
by Kathy1941
Employees Worked With
November 07, 2017
Very quick and excellent service. I went in for a recall and was greeted by very helpful and friendly service people. I requested a courtesy van and was transported very quickly and p I went in for a recall and was greeted by very helpful and friendly service people. I requested a courtesy van and was transported very quickly and picked up in less time than was scheduled. Everything went very smoothly. They even fixed a recall from 5 or 6 years ago- before I owned the car. Thanks. More
by G3167
November 07, 2017
Get repairs right the first time, have loaners, efficient We are “snowbirds” living in Tucson for the winter and so do not have much history or knowledge of local services. So when we needed service on our su We are “snowbirds” living in Tucson for the winter and so do not have much history or knowledge of local services. So when we needed service on our subaru (that we drive back and forth cross country) we opted to go the dealer route and we were not sorry. Tucson Subaru service staff is very pleasant and efficient and they are very good at getting the work done correctly. If you need, they have loaners which is important to us because we only have one car. More
by BirdGirl
Employees Worked With
November 06, 2017
Awesome Experience Had a vehicle with 77k miles on it that ended up with requiring a short block under extended warranty. I went straight to the service manager thinkin Had a vehicle with 77k miles on it that ended up with requiring a short block under extended warranty. I went straight to the service manager thinking I was going to have to go thru xxxx trying to get the engine replaced. I had this same issue on a 2000 Chevrolet Silverado & it took 3 years of effort on my part to finally get the engine replaced. This was one of the easiest experiences that I have ever gone thru with a service department. I had a loaner the entire time and I was kept updated thru the process. I have always felt satisfied on every visit to this dealer. Great job to all!!! More
by bradbern1
Employees Worked With
November 05, 2017
Hassle Free Warranty Service Jade was extremely helpful and thorough at my service check in. I discussed a concern about my battery and, since I was within the 3 year 36K paramet Jade was extremely helpful and thorough at my service check in. I discussed a concern about my battery and, since I was within the 3 year 36K parameter it was replaced free of charge. Regardless of who I work with, I am always treated well and as a valued customer. Thanks so much for your customer oriented focus! More
by Forester Gal
Employees Worked With
November 04, 2017
Excellent service Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. H Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. He took down my info showed me the waiting area, when finished explained what had been done and what they would do on the next service time. Very pleasant and professional. All the employees I spoke to that day were great. My experience since coming here in Oct 2016, when I bought my first car has been outstanding. More
by wally2
Employees Worked With
Other Employees :
Anthony Taormina, Christopher Bowden
November 04, 2017
Excellent Overall Service Experience Good, knowledgeable people who are very customer oriented. Very professional and courteous! Moved to Sierra Vista in Mar 2017 and have visited Tucson Good, knowledgeable people who are very customer oriented. Very professional and courteous! Moved to Sierra Vista in Mar 2017 and have visited Tucson Subaru twice for service and am very happy with same. It is the people who make the company successful. Pricing could be a bit lower as compared to Dayton, OH. More
by John B Gaston
Employees Worked With
November 04, 2017
Great Service Hanks to Jason Mumma and his technician who, when L came in with an emergency, immediately began diagnosing my car problem, guessed what was need, con Hanks to Jason Mumma and his technician who, when L came in with an emergency, immediately began diagnosing my car problem, guessed what was need, confirmed it, and fixed it. Though the problem was probably not a warranty item, it was fixed with no charge. Thanks again to Jason and your service staff! Chuck Hewins More
by Chuck
Employees Worked With
Jason Mumma
November 03, 2017
Love-Encore Delivery Darla was great. Explained new features to our vehicle. It was an unexpected customer service. It is nice that she waits about 3 weeks before conta Darla was great. Explained new features to our vehicle. It was an unexpected customer service. It is nice that she waits about 3 weeks before contacting you so you have a chance to get to know your vehicle and ask questions that you may have missed asking or forgot when you bought the car. More
by Kathy
Employees Worked With
November 03, 2017
On the mark I always have had a good experience with service at our Tucson Subaru dealer. You make getting my car serviced a stress free experience. It is great I always have had a good experience with service at our Tucson Subaru dealer. You make getting my car serviced a stress free experience. It is great that I can trust you with my Subaru. More
by nanthenannygoat
Employees Worked With
