2,242 Reviews of Tucson Subaru - Service Center
Power steering Dealership fixed power steering problem that pack rats created - was not a warranty issue. It was late in the day otherwise I would have called my re Dealership fixed power steering problem that pack rats created - was not a warranty issue. It was late in the day otherwise I would have called my regular mechanic, although getting the car to his garage would have been more difficult as I had a terrible time steering the car. More
Great service, good explanations for questions. Nice people Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people w Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people were knowledgeable about Subaru in general as I had questions about Forrester vs. Outback. I had questions about my extended warranty and Jason was about to explain them to me quite well. Jason was great but I wish he talked a little slower. No complaints and I continue to LOVE my Subaru. Thanks to all and Merry Christmas! More
good service but very expensive the service is always great but the price is a bit too much; i am going to consider looking at alternate service places for my next service. the service is always great but the price is a bit too much; i am going to consider looking at alternate service places for my next service. More
professional, timely and efficient We were greeted in a very friendly fashion. Going over everything was not rushed and explained in a manner that was easily understandable. The overall We were greeted in a very friendly fashion. Going over everything was not rushed and explained in a manner that was easily understandable. The overall experience was extremely positive. More
Routine Maintenance Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting t Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting to lower temps (finally) in Tucson. More
Problem Solved The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identifie The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identified as the tailgate being out of alignment and it was realigned. Problem Solved! Everyone at the dealership was very nice and accomodating. More
Outstanding Service Getting the Forrester repair, the work was going to take longer than we could allow, due to a Dr. appointment. Jesse arranged for a loaner for us, wit Getting the Forrester repair, the work was going to take longer than we could allow, due to a Dr. appointment. Jesse arranged for a loaner for us, without which the work couldn't have been completed. This is after a 200 mile trip to the dealership. All items were corrected, rental returned, and car runs fine .. wouldn't consider going else where. (Also, They have good cookies :-)) Bob, Silver City, NM More
Darla Muckley-Subaru is so lucky to have her on their Staff! In May, 2017,I purchased a new Subaru. Personnel at Subaru at Oracle and River in Tucson, Arizona, referred me to their "go to person" on staff who a In May, 2017,I purchased a new Subaru. Personnel at Subaru at Oracle and River in Tucson, Arizona, referred me to their "go to person" on staff who answered " detailed questions,. At once, Darla Muckley, put me at ease as a friend and consultant. We started with "my questions"-how refreshing-Not a lecture! Questions were answered with patience and in language that I understood. I loved Darla. She is knowledgeable, patient, charming. Subaru has a gem in this young woman! I will feel comfortable in returning to Subaru as a repeat customer! J. Dunn More
Friendly and prompt service!!! From out of town visiting family and was in need of a remote key. The second we pulled into the dealer we were treated with absolute priority care. Re From out of town visiting family and was in need of a remote key. The second we pulled into the dealer we were treated with absolute priority care. Referred to Scott who made sure he fully understood what we needed and got the key ordered. Next day we were turned over to Jade who scheduled us for a key programming immediately. Not only was the order expedited and got us taken care of a day early but the key was done quickly also. More
Service Writer Jesse is Top Notch. Technicians were too. I had my Forester in the shop twice in the past week for scheduled maintenance and for repair of a broken brake light. Jesse took care of my both pro I had my Forester in the shop twice in the past week for scheduled maintenance and for repair of a broken brake light. Jesse took care of my both projects ordering parts, scheduling repairs and arranging for my transportation to and from my workplace. His efforts made the process easy. The techs who performed the work, did so with efficient and professional skill. They completed the work in little time saving me time in my day. The technicians deserve applause. Thanks Tucson Subaru for keeping my vehicle in top shape. More