Tucson Subaru - Service Center

Broken switch The brake light switch on our 2015 Forester XT recently went bad, and unfortunately our vehicle is out of its warranty period. I asked trent if he cou The brake light switch on our 2015 Forester XT recently went bad, and unfortunately our vehicle is out of its warranty period. I asked trent if he could price one out and to check availability for us. After giving us the price and letting us know that it was in stock, he let us know that he would have it ready at the parts department. What he didn't tell us is that he actually paid for the part out of pocket. We've never had a sale person do what Trent has done for me and my family, he went above and beyond, he's definately our go to sales guy. More

One of the best I also wanted to write in and mention that Trent has always followed up with all my questions and has been extremely helpful on assisting with getting I also wanted to write in and mention that Trent has always followed up with all my questions and has been extremely helpful on assisting with getting our vehicles serviced. Everytime I have been in Tucson Subaru Trent always has multiple people waiting for him and he is usually helping 2 people at the same time. I don't know how he does it but I can definitely understand how he is rated #1 in the country. Keep up the great work Trent More

Recent Service As always, when needing service for our beloved XV Crosstrek Tucson Subaru rocks it. We always contact our sales person Trent who is always attentive As always, when needing service for our beloved XV Crosstrek Tucson Subaru rocks it. We always contact our sales person Trent who is always attentive and helpful to make sure things go just as they should. We explored our options for an upgrade at that time as well. He always spends any amount of time I need to get a clear picture. We are also always greeted by our finance manager who checks in with us! More

Dans Da Bomb & Terry is terrific After coming in I was immediately greeted by two wonderful men, Terry and Dan. They were full of excitement and were able to answer all of my question After coming in I was immediately greeted by two wonderful men, Terry and Dan. They were full of excitement and were able to answer all of my questions about my vehicle! The service was fast and easy and I was out of there in a heart beat! Thanks for the great service! More

Best in service....Jason Mumma I have just recently purchased my second vehicle this year from Tucson Subaru and was in for routine service. Jason Mumma went out of his way once aga I have just recently purchased my second vehicle this year from Tucson Subaru and was in for routine service. Jason Mumma went out of his way once again to make sure I was accommodated. His professionalism and understanding are some of the key reasons I have led multiple friends to buy and service at this dealership. Thanks again Jason! -Vince Castro More

Very pleasant service personnel Nice waiting area and the two people I dealt with, Chris and Darla were particularly helpful. They were really busy, and I did have an appointment, w Nice waiting area and the two people I dealt with, Chris and Darla were particularly helpful. They were really busy, and I did have an appointment, which I think helped speed the process; I was only bringing my car in for a software update. More

Great experience Really felt comfortable working with Darla. She paid attention to my questions and concerns and got me answers and followed up as promised. She was Really felt comfortable working with Darla. She paid attention to my questions and concerns and got me answers and followed up as promised. She was also good at offering information that showed me things about my vehicle that I hadn’t even discovered yet. Very enjoyable experience! More

Outstanding from sales/leasing to service and back again I received a promotional email from Subaru inviting me to upgrade to the current model year and Share the Love. As it happened, I was in on Monday and I received a promotional email from Subaru inviting me to upgrade to the current model year and Share the Love. As it happened, I was in on Monday and texted CJ Nichols (he has sold us about 3 of our 8 Subarus) asking if he could beat the ad's price. When he got in, he stopped in at the waiting area and we went to his office to chat. I wasn't too interested in a new vehicle since we had a 2017 Outback with just 18,000 miles on it, but, if I could save money… We couldn't get the monthly payments to where I wanted them to be so we talked lease. We are now at a point where leasing could make sense. This is Thursday and we celebrate the arrival of our new and loaded (EyeSight, etc.) 2018 Outback. The leasing process went smoothly and quickly, as hard our last few purchases. Gone are the days when the signing process takes hours longer than the buying process. Hurry and you can get a good deal on our old 2017 Outback also loaded More

Love-encore representative Darla Muckley is an asset to Tucson Subaru. She is personable, saw we were confused about our 2018 Subaru Outback, and took the time to carefully expl Darla Muckley is an asset to Tucson Subaru. She is personable, saw we were confused about our 2018 Subaru Outback, and took the time to carefully explain the functions of our new car! More